New Reviewer

John La Salvia

Update by user Jul 18, 2013

From the moment I bought it, the car had been in the repair shop at least 8 times for a total well over 9 weeks in a period of about 4 months. The lower engine (crankshaft etc) was the area of the problem, not the upper engine (the rod that was replaced), not the muffler as originally the salesman, Mr.

Marsh, told me...

Shouldn't that tell you something?

I was informed by the BBB that Desert Mini (aka Las Vegas or Vegas Mini) is part of the Desert Automotive group.

Original review posted by user Jul 18, 2013
I bought a used 1999 Saturn SL2 in Feb '12 that had been in the repair shop at least 8 times for a total well over 9 weeks as follows: When the car was bought, claimed as having had a 62 point inspection, it exhibited rattle & muffler was faulty. I was told that the rattle would be fixed that "was probably just the muffler" before I can pick up the car after the purchase. The car then was in the shop for weeks and after numberous calls I found that beyond the muffler the upper engine had to be repaired, since the rattle was more than just the muffler. Yet even after the repair, it still exhibited the rattle. I drove the car for a day when a major oil leak appeared so I brought it back for repair for another 3 or so weeks. When I picked the car up, I was told bolts that were suppose to be replaced were reused, thus the oil leak. I also found the ignition faulty and tint due to removal of dealer stickers when I got my car back that I was told would be fixed (and eventually it was). But the car continued to make rattling noises then sputtered and died needing a tow to the shop. Weeks went by again and when I arrived to pick up the car, I was told that the tensioner had been replaced. When I left the lot, I heard loud noise so pulled back into the shop where the "new" tensioner literally fell to the pavement. More weeks went by and the fix was that the tensioner needed to be rigged to work since the tensioner. The rattling continued sometimes much louder than others but I tried to bring to the shop several times but was told needed an engine expert to look at it. I brought the car in Jun 12 '12 until Jun 22 '12, where they now say it needs a new engine. Their solution was that the car isn't a "right fit" so they wanted me to pay for a car upgrade so ran my credit. At the time, I had recently lost my job after 12 years on a related project so, as I told them, I could not afford a car upgrade and since Feb '12 (5 months) my credit quickly deteriorated after building it up to 715 over the last 12 years. Since I could not refinance or upgrade, they told me there is nothing they were willing to do despite the fact that the engine should have been replaced at the start (as told to me by John the service writer).
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#430510 Review #430510 is a subjective opinion of poster.
Las Vegas, Nevada

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