Anonymous

Misspelled ticket name

when booking packages online i misspelled my stepdaughters name Mackenzie,where it should have been Mckenzie.After being on hold several different times ,and with extremely rude staff,they would fix it,but it would cost a total of $221.00...75 for name change and the rest to airline to upgrade at their end.They charged me and didn't do it!the put a tsa note on our ticket!now they wont let her fly till they rewrite the ticket,I've been on hold for 1.5 hrs to be told its fixed again ,but when i checked with the airline again ,it is still not changed.I will never use Travelocity again,or las vegas direct

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Loss:
$221

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