Larson Chrysler Jeep Dodge Ram
Larson Chrysler Jeep Dodge Ram Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Larson Chrysler Jeep Dodge Ram has a 2.1 star rating from 2 reviews with mostly dissatisfied consumers, recent recommendations include "Avoid Larson" and claims of serious customer complaints.
Positive Feedback
Reviewers value the dealership website and location and note brand offerings for Chrysler, Jeep, Dodge, Ram models despite service issues.
Negative Feedback / Risk Areas
- Alleged sale to a vulnerable senior and refusal to resolve the billing auto pay dispute.
- Bait-and-switch financing with changed rates and rebate tactics causing missed expectations.
- Reports of rude sales staff and high price levels with poor customer service and unsatisfactory discounts.
Key Takeaways for Future Customers
- Check Larson Chrysler Jeep Dodge Ram reviews and confirm financing terms in writing before purchase.
- Watch for billing and auto pay requirements and clarify refunds or compromises in advance.
- Consider verifying offers and asking about discounts and customer service policies before visiting.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Larson Chrysler Jeep Dodge Ram has a 2.1 star rating from 2 reviews with mostly dissatisfied consumers, recent recommendations include "Avoid Larson" and claims of serious customer complaints.
Positive Feedback
Reviewers value the dealership website and location and note brand offerings for Chrysler, Jeep, Dodge, Ram models despite service issues.
Negative Feedback / Risk Areas
- Alleged sale to a vulnerable senior and refusal to resolve the billing auto pay dispute.
- Bait-and-switch financing with changed rates and rebate tactics causing missed expectations.
- Reports of rude sales staff and high price levels with poor customer service and unsatisfactory discounts.
Key Takeaways for Future Customers
- Check Larson Chrysler Jeep Dodge Ram reviews and confirm financing terms in writing before purchase.
- Watch for billing and auto pay requirements and clarify refunds or compromises in advance.
- Consider verifying offers and asking about discounts and customer service policies before visiting.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Puyallup, Washington
Sold a Car to a 79 yr old Alzheimer's patient and refuses to fix.
- - Sold to a man with dementia during Covid.
- - No test drive; car delivered to home.
- - They refused compromise; reviewer plans to picket publicly.
The bank has tried to help and be reasonable, the dealership has refused to even talk to us. I am assuming at some point we will have to hire an attorney.
They sold a car to a lonely senior with dementia duing the Covid crisis. He can not walk well, talk well, barely read.
He did not test drive the vehicle but "took a ride" instead because people who buy cars in their right minds don't test drive them while they are there (insert sarcasm) Then they DELIVERED it to his home, the neighbor saw it and asked about it and he hid the vehicle in that early morning cognitive moment of ooops. Since we are first responders were not suposed to have a lot of contact over Covid so we had no clue for months. Here's the kicker, they required him to do an auto pay, he never auto pays! Everything is by check because he needs help....hanky that was required because if it had been a monthly check we would have known about the purchase.
They knew they were taking advantage of a sick old man and should be ashamed! Now he is down thousands and they refuse to work with us on even a compromise.
Horrible people with no conscience at all! I fully plan to share our experience via picket every major sale if they don't do the right thing!
Preferred solution: Do the right thing and take it back!
User's recommendation: By somewhere they have any morals at all!
Horrible staff and bait and switch
- - Salesperson was rude.
- - Promised 84 months at 0%, but deal shifted to rebates with 5.51% and ~$530/mo.
- - I walked out due to the financing discrepancy.
Sales lady was incredibly rude. We were told that we were approved for the 84 months 0%.
Then when we got there it was switched to rebates and something else with a 5.51% and a 530 dollar a month payment. For a Renegade really the only way I'd pay that for a vehicle is a Wrangler. I don't understand how a dealership can say one thing and do another. I was so upset over it all I walked out.
My wife currently drives a Jeep Grand Cherokee overland.
We love jeeps but after this experience. I just don't know.
User's recommendation: Avoid Larson
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You do realize you were dealing with someone who sells cars, don't you? Many of them tend to exaggerate the truth in order to sell an auto.
Hard to believe, but true. Anything to get you into the place and hope you will just let their transgressions go and still buy a vehicle.