Attempted to use True Car for a supposedly hassle free purchase. Went to Larry Miller Toyota in Peoria, AZ with a printed sheet from True Car showing prices to pick up car. Person who theoretically handled True Car purchases turned me over to a regular floor salesman. He proceeded to treat me as if I just had walked in of the street showing me all the inclusions on the car and insisting on a test drive. None of this was required since I had done all my homework and knew the car well. Then spent 4 hours at the dealer store arguing about the price since they tried to pack the vehicle with $1,700 worth of add-ons. Some of which were factory installed. At that time I demanded the keys for my own vehicle and actually began driving off the lot. They stopped me to write a credit for a $500 dollar deposit I had given them. As this was being done suddenly all the add ons disappeared. I was real upset at the time but after considering the more reasonable price I purchased the car for cash. But as for True Car? Hassle free purchase? That's a laugh. Don't even consider them. I even wrote them a letter similar to this and never got any acknowledgement what so ever.
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