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Larroude

Larroude Reviews

larroude.com
What is your customer experience with Larroude?

Larroude Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Larroude has a 1.7 star rating from 8 reviews. 25% of users would likely recommend. Consumers report mostly dissatisfied sentiment with an unfavorable rating distribution and comments about high price level.

Key Takeaways for Future Customers

  • Read Larroude reviews before buying and confirm sizing to avoid exchanges.
  • Expect slow international shipping and limited order tracking transparency.
  • Use PayPal for extra protection if you may need refunds or dispute resolution.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unresponsive customer service and no replies.
  • Many report inability to obtain a return label and return/exchanges are a nightmare.
  • Reports of billing taken immediately with delayed or missing shipments and occasional product quality issues.

Positive Feedback

Some customers praise the product quality and a few issues were resolved after persistent contact.

View full overview ›

Media from reviews

Larroude - Return
Larroude - My missing order and I want my shoes or my money back. I sent an email again...
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
customer order return service response customer service shoe shoes money email
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Alberta B Eau
map-marker New York, New York

Return

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Larroude - Return

I like to return two pairs of the same shoe that they sent to me in error. Youre no better with this return.

I have never seen a return so impossible.

Please help me. Thank you

User's recommendation: Never

View full review
Resolved
Erica G Eap

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No response from company

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Updated by user Nov 15, 2025

Company fixed the issue and I have been provided with product or service ordered.

Original review Nov 15, 2025

I repeatedly asked for a return or exchange label and again got no response. I get a recorded message with no promised follow-up as promised.

Pros:
  • Great lroduct

Preferred solution: Full refund

User's recommendation: Make sure of your size returns/exchanges are a nightmare

View full review
Erica G Eap

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No response from company

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Updated by user Nov 05, 2025

love the product. Hate the servicer

Original review Nov 04, 2025

I have been emailing, texting, and calling for over a week. All I want is a return label. I get the same useless email and no satisfaction from Larroude.

Pros:
  • Nice boits
Cons:
  • Unable to get a return label

Preferred solution: Full refund

User's recommendation: Don’t use Larroude

View full review
Anonymous
map-marker Coraopolis, Pennsylvania

Never received product

no response as of yet. not overly confident I will get one. At least I used paypal if have to file formal complaint and get money back

View full review
Anonymous

Very poor customer service in terms of shipping

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AI Highlights
  • - No shipment confirmation after placing the order 2 days ago.
  • - Shipping would be delayed 7 days due to Brazil-US routing, plus 3-5 days to the home address.

I made the order 2 days ago, and never received any confirmation as to when they are will be shipped. So I followed up with a phone call, waited, and was told that the item would not be shipped until another 7 days' wait because the products need to be shipped from Brazil to the US first.

Then US to my home address (that's another 3-5 day). I was not happy for such lack of transparency at all!

User's recommendation: No recommendation, as long as you are willing to wait...the office in NY...is basically a joke because no one answers the phone there

View full review
Resolved
Uzair Wbd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Customer service

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AI Highlights
  • - Attempts to contact have not been answered.
  • - Money was taken from my account soon after I ordered.
  • - Still waiting for order #LARR165853.
Updated by user Jun 17, 2025

Company fixed the issue and I have been provided with other. The company never responded. Never.

Original review Jun 02, 2025

I try to contact - nobody responds.

The company took money out of my account right after I ordered. It was a long time ago.

Still waiting for my order #LARR165853

Let me know as soon as possible.

Larisa Moultanovsky

View full review
Khadi S Ogz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My missing order and I want my shoes or my money back. I sent an email again and did not receive no answer.

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AI Highlights
  • - Haven't received the shoes yet.
  • - I emailed but received no response.
  • - As a loyal customer who bought four pairs, I feel mistreated.
Larroude - My missing order and I want my shoes or my money back. I sent an email again...

I havent receive this pair of shoes yet. I emailed you and did not receive any response back.

It is unprofessional for a loyal customer.

I bought so far 4 pairs of shoes. I am a regular customer and did not deserve this mistreating and disrespectful treatment.

Sincerely

Khadi Soumare

User's recommendation: No from what I experienced

View full review
Charissa Mfd

Need to know when order will ship

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I can not get anyone on the phone. No answer to the question I have asked.

No customer service at all. If I dont get an answer to my question I will cancel my order

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Kaedence Snx

First time purchaser

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Wet hard to reach customer service

Email or phone

But I issue was solved in a few days so it worked out

View full review
Azra R Pvu

Problem with order

You promise my order will be ready midle of july number order 184978 i dont no what happend , i hope so you will ship tomorow , Because i Like White sandalss

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Golden Nev

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shoes worn once and bottom of shoe is peeling off!

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AI Highlights
  • - I wore the shoe once, Sunday.
  • - It looks worn like gravel; replace or credit.
  • - I'm 68 and I've worn good shoes all my life.

I wore the shoe once on Sunday to church and home.

It looks like I walked on gravel or worse.

Replace the shoe or credit if this is the way they wear.

Ive worn good shoes all my life.

Im 68 and Ive never seen anything like this!

User's recommendation: Talk to a live agent

View full review
Bernie Ziq

Return shoes

I can't find how to return the shoes and I'm very upset. Please call me at 215-767-**** or my email is yellowrose1@***.net

View full review

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