Laredo
Laredo Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Laredo has a 1.1 star rating from 3 reviews and overall customer sentiment is negative, with frequent complaints about product quality, shipping and account/billing issues.
Key Takeaways for Future Customers
- Check Laredo reviews and confirm sizing before buying to avoid mis-sized boots.
- Expect slow or nonresponsive customer service when seeking exchanges or refunds.
- Monitor billing statements closely if placing an order to detect unexpected charges.
Negative Feedback / Risk Areas
- Repeated Laredo customer complaints about poor durability and soles separating.
- Difficulty reaching live customer service for exchanges, refunds, or billing questions.
- Reports of orders not arriving and problematic order confirmations.
Positive Feedback
Price level is reported as high but some buyers sought Laredo for its lower advertised price compared with competitors.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Laredo has a 1.1 star rating from 3 reviews and overall customer sentiment is negative, with frequent complaints about product quality, shipping and account/billing issues.
Key Takeaways for Future Customers
- Check Laredo reviews and confirm sizing before buying to avoid mis-sized boots.
- Expect slow or nonresponsive customer service when seeking exchanges or refunds.
- Monitor billing statements closely if placing an order to detect unexpected charges.
Negative Feedback / Risk Areas
- Repeated Laredo customer complaints about poor durability and soles separating.
- Difficulty reaching live customer service for exchanges, refunds, or billing questions.
- Reports of orders not arriving and problematic order confirmations.
Positive Feedback
Price level is reported as high but some buyers sought Laredo for its lower advertised price compared with competitors.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Regarding a order
I needed to know which card was changed. I have one card on file, but I was charged on another card. So, I really need to know how I was charged, and when should I expect my order?
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBoots
I need to order 1 boot one was lost in the travel home from vacation. I was inquiring if I can order the matching boot p. I never got to wear them.
- Comfort
Preferred solution: A matching boot
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFaulty tag of size
- - Bought 7.5 women's boots for $140.
- - After wear, teen says left boot hurts; both boots show 7.5, left is 6.5/7.
- - Can't reach a live person to talk to.
We purchased a 7.5 womens boots. $140.
Shortly after getting them and trying to wear them, my teen complained they hurt her feet. Specifically the left one. Assumed it was bad sizing on our end. A friend tried them on and we discovered we actually have two different size boots despite the tags matching and both saying a 7.5.
The left one is obviously a 6.5/7. Cant get a real live person to talk to.
User's recommendation: Don’t. Just don’t.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBoots tearing apart
- - Boots tear apart.
- - The heel has holes; seams are coming apart.
- - They do not support ankles; size 9.5D, model 68398.
- - They are not worth the money I paid.
The boots are tear apart . The heel has got holes in the bottom and the seams are coming apart. They do not support his ankles .they were 9.5d and model 68398 they are not worth the money I paid for them
Boots tearing apart with only to uses.
- - -Boots failed on day one; sole came off.
- - -Store refused to exchange despite a manufacturer issue.
- - -Contact with Laredo yielded no response.
Very poor service and bad quality. I bought a new pair of boots at Bootbarn.
They are usually really good quality, havent had an issue with them until recently. I usually buy Ariet brand, but this time I tried Laredo. The sole of the boot came off the first day I used them. I went to Bootbarn , they told me they will not exchange them even though it was a manufacturer issue, I tried to contact Laredo company and I didnt get a response, I wasnt able to speak with a life person.
I pay over $165 for this boots, including tax, and they didnt last even a day. I bought them for work and they supposed to be heavy duty.
- First time i purchase a laredo product
Preferred solution: Full refund
User's recommendation: It is your money, make sure you buy what you know is good quality.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy Recent Boots order ...
- - No order confirmation after placing orders and setting up an account.
- - Claims card numbers on file and charges may be disputed if not contacted.
Did not get a confirmation for the order I placed and I cannot set up an account. I tried yesterday to place an order and set up an account and I have also tried this morning placing order and set up an account and still yet I have not got a confirmation or nobody's ever contacted me you have my credit card numbers and if I do not hear from no one I will call the credit card company and dispute anything that's on there
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBottom of the boots come off after 3 days
- - Purchased leardos boots for $179.
- - The boots were worn for 3 days before the heel came off.
- - The store told me to contact laredo for a replacement.
I bought my husband a pair of leardos boots they was 179.00 and he wore them 3 days and the bottom of the boot the heel part come off completely. Tried to take them back to the store. Store told me to contact laredo for a new pair.
Preferred solution: Another pair of boots that the heel don't fall off
Phoenix, Arizona
Trying to get a hold of customer service
Hard to get a costumer service person to speak with for the issue that I am having with a pair of boots
Never received Boot order
- - Ordered Larado Boots; not received after a year.
- - Best price, but site may be fake.
- - Refund not received; cannot reach support.
I ordered Larado Boots for myself which I have yet to receive. It's been over a year.I shopped around,and this was the very best price but if it's not real, what's the differeance.
I've attempted to call but have never gotten to speak to a live person. I think this is a phony sight. Now I'm being told I need to write at least 100 letters to be accepted. Nothing else needs to be said.
This is a phony sight. I should at least receive my money back but have not.Someone needs to call me.
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