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LaptopInventory

LaptopInventory

www.laptopinventory.com
What is your customer experience with LaptopInventory?

LaptopInventory Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.4 star rating from 4 reviews with mostly dissatisfied customers and an unfavorable 50%/positive 25% split; frequent mentions of unresponsive support and delivery or order issues.

Positive Feedback

Reviewers note a good parts inventory and a medium price level, with product variety and location valued by customers in LaptopInventory reviews.

Negative Feedback / Risk Areas

  • Repeated LaptopInventory customer complaints about no phone support and unanswered emails.
  • Delivery errors, wrong items sent, and delayed or missing refunds.
  • Perceived lack of accountability and possible scam concerns.

Key Takeaways for Future Customers

  • Expect good parts selection but verify shipping and track orders closely.
  • Avoid relying on prompt customer service for exchanges, billing, or refunds.
  • Consider alternatives if you require reliable support or guaranteed delivery.
View full overview ›

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Jim L Tbm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
|

This person supports our platform.

Supporter

Horrible Customer Service

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AI Highlights
  • - No phone lines are available for order questions.
  • - Email support got no response after two requests.
  • - Will not do business with poor customer service.

No phone lines at all. So there's no way to call if you have a question about your order.

They say to email them if you have a question but I've emailed twice and ZERO response.

I don't to business with companies who put zero effort into customer service. There are too many companies like that already.

Pros:
  • Good parts inventory
Cons:
  • No phones wont answer emails

Preferred solution: For them to improve their response to customers and provide good customer service.

User's recommendation: Shop Elsewhere

View full review
Caro H Ktq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint-Jérôme, Quebec

I ordered a hardrive about a month and half ago and never received it.

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AI Highlights
  • - Ordered a hard drive over 1.5 months ago and never received it.
  • - USPS shows delivery to wrong address in Henderson, NV; no response.
Updated by user May 07, 2024

Ever since I’ve place my order to LaptopInventory, I’ve not heard from them and it’s been months. I think LaptopInventory.com is a scam. Please, do not order from them.

Original review Apr 22, 2024

NI've ordered a hardrive about a month and half ago and never received it. It says on USPS online it has been successfully delivered to the wrong address (in Henderson, NV, USA).

I live at Saint-Jérôme, QC, Canada. It's not even close. I tried to reach them many times, but never got any response. I sent emails, I tried to call them too.

It's impossible to reach anyone from this company. I asked for a refund, and they have not answered me yet.

I suspect this website to be a scam. I can't load the receipt I've received by email.

receipt number : Receipt #1887-****

Loss:
$69
Cons:
  • Impossible to reach them
  • Not legit

Preferred solution: Full refund

User's recommendation: Do not order anything from them.

View full review
Caro H Ktq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer service

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AI Highlights
  • - Delivery shows Henderson, NV, USA; I live in Saint-Jerome, QC, Canada.
  • - Attempts to contact the company by email and calls went unanswered.

I ordered an item that has been apparently delivered at the wrong address according to USPS online. More precisely to Henderson, NV, USA and I live at Saint-Jerome, QC, Canada.

It is not even close. I failed contacting the company. They never returned my emails and calls.

Its seems to be a scam. I am now trying to get refund.

User's recommendation: Do not order from this company.

View full review
Joann F Caq

Wrong Battery

Sent me wrong laptop battery. No phone numbers on Website.

Can't get an email to go through on their contact form. So, are they a bunch of scammers?

Loss:
$73
Cons:
  • Sent me wrong battery

Preferred solution: Full refund

User's recommendation: Use a different company

View full review
Cynthia A Pzv

No response

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AI Highlights
  • - Weeks of trying to contact someone without success.
  • - Received the wrong keyboard and need an exchange.
  • - Customer service needs a lot of work.

I have been trying in vain for weeks to contact someone. I have the wrong keyboard for my laptop.

I need to exchange it for the correct one. I can't give a bad review on their products, but I feel customer service needs a lot of work!

Loss:
$94
Cons:
  • Customer service

Preferred solution: exchange for correct keyboard

View full review
Anonymous
map-marker El Paso, Texas

They can't be reach under any circumstances.

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purchase somewhere else!!! very dissatisfied!!!

User's recommendation: don't buy there, is no contacts, no one to talk to if something go wrong!!!

View full review
Aniyha Qaf

Laptop Hard Drive

AI Highlights
  • - They sent the wrong drive and claimed they always send the right part.
  • - The returned package sat 7 days, then disappeared from USPS.
  • - They owe me $92.38.

I ordered a hard drive for my laptop from this dishonest company...of which I will never deal with again!They not only sent the wrong hard drive but really had absolutely no idea which drive to send! They were aware of what kind of laptop I had and claimed they 'always' sent the right part 100% guaranteed!

Well then all turned to the worse! I sent the package back to them. They had the drive for 7 days! Then the drive suddenly disappeared and (a???

package) went back into the USPS system. It seems to be stuck in the USPS system now. The stats below:____________________________________________ I returned the package. 940010****937418****13 2.

The package was delivered to them on: Delivered, January 11, 2013, 12:51 pm, UPLAND, CA 91786 3. The package was either forwarded or something because they had it for 7 days: Acceptance, January 17, 2013, 5:14 pm, UPLAND, CA 91786 4. The package is now somewhere in Minnesota: Sorting Complete, January 22, 2013, 8:51 am HINCKLEY, MN 55037 __________________________________________________ owe me $92.38 USD. They have no intention of refunding.

I believe they have the drive in hand...it is the box that is lost. Not an honest company.

Loss:
$92
View full review

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