Jim L Tbm

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Horrible Customer Service

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No phone lines at all. So there's no way to call if you have a question about your order.

They say to email them if you have a question but I've emailed twice and ZERO response.

I don't to business with companies who put zero effort into customer service. There are too many companies like that already.

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Pros:
  • Good parts inventory
Cons:
  • No phones wont answer emails

Preferred solution: For them to improve their response to customers and provide good customer service.

User's recommendation: Shop Elsewhere

Caro H Ktq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint-Jerome, Quebec

I ordered a hardrive about a month and half ago and never received it.

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NI've ordered a hardrive about a month and half ago and never received it. It says on USPS online it has been successfully delivered to the wrong address (in Henderson, NV, USA).

I live at Saint-Jérôme, QC, Canada. It's not even close. I tried to reach them many times, but never got any response. I sent emails, I tried to call them too.

It's impossible to reach anyone from this company. I asked for a refund, and they have not answered me yet.

I suspect this website to be a scam. I can't load the receipt I've received by email.

receipt number : Receipt #1887-****

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Loss:
$69
Cons:
  • Impossible to reach them
  • Not legit

Preferred solution: Full refund

User's recommendation: Do not order anything from them.

Caro H Ktq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint-Colomban, Quebec

Poor customer service

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I ordered an item that has been apparently delivered at the wrong address according to USPS online. More precisely to Henderson, NV, USA and I live at Saint-Jerome, QC, Canada.

It is not even close. I failed contacting the company. They never returned my emails and calls.

Its seems to be a scam. I am now trying to get refund.

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User's recommendation: Do not order from this company.

Joann F Caq

Wrong Battery

Sent me wrong laptop battery. No phone numbers on Website.

Can't get an email to go through on their contact form. So, are they a bunch of scammers?

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Loss:
$73
Cons:
  • Sent me wrong battery

Preferred solution: Full refund

User's recommendation: Use a different company

Cynthia A Pzv

No response

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I have been trying in vain for weeks to contact someone. I have the wrong keyboard for my laptop.

I need to exchange it for the correct one. I can't give a bad review on their products, but I feel customer service needs a lot of work!

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Loss:
$94
Cons:
  • Customer service

Preferred solution: exchange for correct keyboard

Anonymous
map-marker El Paso, Texas

They can't be reach under any circumstances.

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purchase somewhere else!!! very dissatisfied!!!

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User's recommendation: don't buy there, is no contacts, no one to talk to if something go wrong!!!

Aniyha Qaf
map-marker Saint Louis, Missouri

Laptop Hard Drive

I ordered a hard drive for my laptop from this dishonest company...of which I will never deal with again!They not only sent the wrong hard drive but really had absolutely no idea which drive to send! They were aware of what kind of laptop I had and claimed they 'always' sent the right part 100% guaranteed!

Well then all turned to the worse! I sent the package back to them. They had the drive for 7 days! Then the drive suddenly disappeared and (a???

package) went back into the USPS system. It seems to be stuck in the USPS system now. The stats below:____________________________________________ I returned the package. 940010****937418****13 2.

The package was delivered to them on: Delivered, January 11, 2013, 12:51 pm, UPLAND, CA 91786 3. The package was either forwarded or something because they had it for 7 days: Acceptance, January 17, 2013, 5:14 pm, UPLAND, CA 91786 4. The package is now somewhere in Minnesota: Sorting Complete, January 22, 2013, 8:51 am HINCKLEY, MN 55037 __________________________________________________ owe me $92.38 USD. They have no intention of refunding.

I believe they have the drive in hand...it is the box that is lost. Not an honest company.

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Loss:
$92

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