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Laptop Charger Factory

Laptop Charger Factory

www.laptopchargerfactory.com
What is your customer experience with Laptop Charger Factory?

Laptop Charger Factory Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.4 star rating from 7 reviews; consumers are mostly dissatisfied with delivery, communication, and refunds. Rating distribution shows 86% unfavorable and price level is reported as medium.

Key Takeaways for Future Customers

  • Check Laptop Charger Factory reviews before ordering and expect possible delays.
  • Be prepared to pursue a refund if products arrive defective or orders fail to deliver.

Negative Feedback / Risk Areas

  • Late or failed delivery and unreliable tracking.
  • Poor customer service and problems with returns, refunds, and exchanges.
  • Wrong or defective items and unclear return labels.

Positive Feedback

Occasional successful deliveries and some customers received working chargers.

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Media from reviews

Laptop Charger Factory - Terrible and dishonest
Laptop Charger Factory - Bad experience -ripped offLaptop Charger Factory - Bad experience -ripped off - Image 2
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Show reviews that mention
charger refund order laptop charger delivery return computer item cost replacement
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Jeffrey R Bhb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel order

AI Highlights
  • Ordered a laptop charger; connector pin was loose.
  • Rep said it couldn't be canceled; wants immediate cancellation and email confirmation.

I ORDERED A CHARGER FOR A LAPTOP AND THEN DISCOVERED THE PIN TO WITCH IT CONNECTS HAD BROKEN LOSE. I FIRST SENT AN AN EMAIL TO YOUR COMPANY ASKING THAT YOU CANCEL THE ORDER.

THEN TO MAKE SURE I CALLED TO CANCEL THE ORDER. THE REPRESENTATIVE I TALKED TO SAID HE COULDN'T CANCEL THE ORDER. ALL OF THIS TOOK NO MORE THAN 15 MINS.

I WANT THE ORDER CANCELED IMMEDIATELY AND I WANT TO BE CONTACTED BY EMAIL WHEN IT HAS BEEN CANCLED! Angry

Preferred solution: Full refund

User's recommendation: We will see after the order is canceled!

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Anonymous
map-marker Denver, Colorado

Unreliable delivery

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AI Highlights
  • Ordered a laptop charger with next-day delivery, but it arrived after 5 days.
  • Shipped only after 4 days, causing lost work time.

I needed a new laptop charger and ordered one with next day delivery. After 5 days I had not received the new charger, which apparently had only been sent for shipment after 4 days.

I lost a lot of productive time at work because of the delay.

This company seems to have issues meeting order demands or keeping track of orders. If you're in a hurry for your laptop charger, I'd look elsewhere.

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Kimberly H Lbo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible and dishonest

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AI Highlights
  • The reviewer says the company is dishonest and not offering a full refund.
  • They refused the charger return and kept pushing a replacement.
Laptop Charger Factory - Terrible and dishonest

DO NOT USE THIS COMPANY!!!! THEY ARE DISHONEST!!!!

They are not 100% money back. I have been trying for days to return a charger they refuse on telling me how they just keep trying to ask me if I want a replacement. I will be placing a complaint with the better business burro as well as giving bad ratings anywhere I can.

I am a single mom and hope you feel good about screwing me over. What terrible people you are!!!!!

Loss:
$65
Cons:
  • Tried to make me exchange when wanting a refund
  • Product and warranty
  • Communication

Preferred solution: Full refund

User's recommendation: Absolutely not

View full review
Alexandra K Vse

Bad order

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AI Highlights
  • Ordered a $29 charger that wasn't delivered.
  • Was told the price would be $60; I paid the difference.
  • I received the wrong charger.

ordered charger for computer for 29 and then they never delivered. when I called to find out about my order they said the cost would be 60 so I paid the difference and got the wrong charger 4 days later. Now I can't send it back and can't get a refund UHGG!

Loss:
$60

Preferred solution: Full refund

User's recommendation: skip this company and save some money

View full review
Kim T Aks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Outrageous liars! To bad there isn't a no star option.

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AI Highlights
  • Charger I wanted wasn't available; the correct one was found about 2 days later.
  • I couldn't cancel in time; no return label or address was provided.

I ordered a charger, and they said they didn't have the one I wanted

then I decided to order it somewhere else. They found the correct charger about 2 days later and I tried to cancel it but, they said it was too late.

They are supposed to have a free return and refund within 30 days but no one would give me the address label or where to ship it,

After many phone calls, each person I spoke to promised to get back to me with the address. Never got it. I found the factory address and sent it, I kept the tracking info and am still arguing with them? Really!!

You can get a charger much faster and cheaper from Amazon, shame on me! However, I really hate it when a company takes advantage of me!!

Loss:
$35
Pros:
  • Non
Cons:
  • Failed to deliver product when guaranteed
  • Communication

Preferred solution: Full refund

User's recommendation: Stay away!

View full review
Bill D Dbv

Angry

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Ordered a charger that I desperately needed. 14 days later after sending an email discovered it as going to be 4 more days before deliver. Who orders a charger that they don't need right now???I

Pros:
  • Value
Cons:
  • Ever so late delivery dates

Preferred solution: Full refund

User's recommendation: If you don't want to wait until forever to have your charger delivered, avoid this company.

View full review
Anonymous
map-marker Lafayette, Indiana

Laptop charger

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The charger came in yesterday

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GLORIA S Xqh

Received defective battery

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Battery does not work. They have promised me a refund for months but I do not get it. This company is crooked.

Loss:
$55
Cons:
  • Filed to rectify
  • Item not working

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM LAPTOP CHARGER FACTORY

View full review
Douglas P Cxa

Failed to deliver on time

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AI Highlights
  • Delivery promised by 5/24, arrived 5/26.
  • Return was allowed after a week.
  • Reviewer was disappointed and says to buy elsewhere.

Ordered charger from Laptop Charger Factory because they guaranteed delivery by 5/24 and I was only in the house till 5/25. They did not deliver till 5/26, then after a week of arguing, they said I could return the charger.

What was I supposed to do, fly back to the house so I could return if.

Very disappointed. Find somewhere else to buy from.

Loss:
$42
Cons:
  • Failed to deliver product when guaranteed

Preferred solution: Full refund

User's recommendation: Go elsewhere.

View full review
Anonymous
map-marker Dearborn Heights, Michigan

Bad experience -ripped off

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Laptop Charger Factory - Bad experience -ripped off
Laptop Charger Factory - Bad experience -ripped off - Image 2

I paid extra to have a charger sent. See the picture of the Dell Inspiron charger that I ordered compared to what showed up

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Anonymous
map-marker Eugene, Oregon

Don't order anything from this company!

AI Highlights
  • Ordered Toshiba power adapter on Sep 27; shipping promised in five days.
  • As of Oct 12, no shipment or explanation; long wait on call.

Swptember 27 ordered a Toshiba power Adapter. Item to be shipped in five days.

It is now Octobeer 12, I haven't received the article or explanaton for the delay. Called today, was put on hold for oveer 25 minutes, again no excuse or exlplanation for the long wait

I will report it to the credit card company and demand a refund.

Loss:
$23

Preferred solution: Deliver product or service ordered

View full review
Novella K

Received only cord, no charger. Called, told charger sent separately, would arrive a week later.

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AI Highlights
  • Bought a $29 laptop charger to replace a cheaper Amazon charger.
  • Only the cord arrived; they admitted the error and waived FedEx charges.

I bought a laptop charger for $29, to replace a cheaper one from Amazon that only worked for a couple of weeks. I received only the cord and when I contacted them they said the charger would arrive via FedEx a week later.

It was clearly their mistake to have sent the cord only but when I complained the only "compensation" I got was that I wouldn't be charged for FedEx (which was caused by their mistake, not mine). I asked for overnight delivery but got no satisfaction on that, so I said I wanted a refund. They said I should contact them when I received the charger. I wonder if they'll tell me to ship it back at my own cost?

At this point, I don't trust them any more.

The charger is supposed to have a one-year warranty, but if this is how they deal with their own mistakes, I don't trust that they'll make it easy for me to get a replacement, should this one fail before a year is up. I would appreciate any suggestions.

Loss:
$26
Cons:
  • Customer service when i tried to get their mistake rectified

Preferred solution: Full refund

View full review
Anonymous

Bad dealings

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AI Highlights
  • Charger ordered online worked about two months under a one-year warranty; replacement offered for $18 plus shipping after learning it cost about $8.

I purchased on line a charger for my computer from the Laptop Charger Factory Company and the charger worked for about 2 months so I contacted them because they had a year's warranty.

They told me that I could buy another charger for $18.00 plus pay shipping.

I didn't know it at the time but they had purchased the charger from another organization(Amazon)Dead for about $8.00 until I inquired.

Here is the last contact I had with them. I did not buy another charger because they tried to rip me off . I wrote back to them:

"Ok so you want me to return the charger to Amazon. I bought it from you for $22.00.

You want me to pay the shipping to Amazon roughly 7.00 for the bad one. The value of the charger on the Amazon return is $7.99 and you want me to pay you $8.00 to ship a new one from wherever you are(California I assume). So I paid you $22.00 for a $8.00 item and you shipped it to me for roughly $8.00 and now you want me to buy another one from your company? I don't think so. I will go to a local vendor and buy one without a lot of flimflam.

No Thanks"

Chris Baker

Cons:
  • Product and warranty
View full review

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