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LAPE College

LAPE College

www.lapecollege.org
What is your customer experience with LAPE College?

LAPE College Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

LAPE College has a 1.0 star rating from 1 review; consumers are mostly dissatisfied with price and support. LAPE College reviews note high costs, poor customer service, and unclear refund handling.

Positive Feedback

Instructors may be knowledgeable and some materials are available online, but value for price is questioned.

Negative Feedback / Risk Areas

  • Frequent LAPE College customer complaints about refunds and billing, with a withheld tuition issue reported.
  • Poor customer service responsiveness and opaque accounts procedures.
  • Course quality concerns: lengthy pre-recorded lectures and weak course structure.

Key Takeaways for Future Customers

  • Check the refund policy and billing terms before enrolling.
  • Expect limited live instruction and prepare for prerecorded content.
  • Consider customer service experiences when comparing private college options.
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Jack S Zmv
map-marker Vaughan, Ontario

Misleading/ Rip-off

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AI Highlights
  • - Withdrawn in week one; course cost $5,733 for 441 hours.
  • - Refund was $400; ~$800 withheld; accounts dept unhelpful; lectures pre-recorded.

https://www.lapecollege.org/

I registered for their Diploma in Citizenship and Immigration Case Processing program which costs $5733 which runs for about 6 months, 441 hours of teaching. I paid an instalment of around $1200 prior to beginning of class. I decided to withdraw within the first week due to issues with my work schedule and the fact that the quality of teaching is not what I'd expect for a $6k course. To my surprise, I was only eligible for $400 of refund, they withheld over close to $800 of my tuition 3 days into the course. When I asked their accounts dept for a full explanation, I was put on hold for days only to receive a vague and hideous reply. Their accounts department was an absolute nightmare to deal with, throws a whole lot bureaucracy crap without providing legitimate answers.

In comparison to other private colleges' policies which usually offer full refund on tuition within first week, Lape's refund policy is absolutely shady and unclear, reading materials were free web links, the video lectures are pre-recorded from previous semesters.

In terms of quality of the lectures, while I believe the instructors maybe knowledgeable, the course however is poorly structured, the 3-4hr video lectures are lengthy, hard to follow and repetitive. The instructors basically talk about their work experiences without offering practical examples and exercises at the end of each lecture. My advice to anyone who plans on enrolling at LAPE, be sure to look into their refund policy. This is one of my worst experiences ever.

Loss:
$1200
Cons:
  • Overpriced
  • Poor customer service
  • Misleading

Preferred solution: Full refund

View full review

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Betsy Mayotte

Betsy Mayotte is the president and founder of the nonprofit called The Institute of Student Loan Advisors (TISLA). Her organization ensures that all consumers have access to free expert, neutral student loan advice and dispute resolution.

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