New Reviewer

Langley Insurance - paid them but no insurance!

In January 2012, when I drove to the Langley Insurance office in Daphne, Alabama, I made my monthly auto-insurance payment which was due in a few days. While there, and since I was doing fairly well with money at the time, I decided to make an extra payment for February to avoid having to make the drive again. When February came, GMAC (the actual insurance provider) sent me a letter saying I owed money for February. Langley Insurance assured me they would resolve the issue. Long story short: 3 calls to Langley later, after being assured the issue would be resolved... I received a letter from GMAC notifying me that my auto-insurance policy had been canceled due to non-payment. I called GMAC and was told I would receive a call back later that day. 2 DAYS LATER I called GMAC because I never received their return call. Finally a GMAC rep resolved the issue for me, although if I had been in an accident during that imaginary lapse time period GMAC would have refused to pay. I also have not received confirmation of this remedy by mail as of yet because the issue was just "resolved" yesterday.
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ID
#303514 Review #303514 is a subjective opinion of poster.
Location
Orange Beach, Alabama
Loss
$45

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In this video interview, Charles R. Gallagher, an attorney, explains what sort of insurance fraud happens with consumers. Find out more about insurance fraud, the worst cases discovered, and how to protect yourself from insurance scam.

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Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

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