Stay Away From This Company

In 45 years of driving and several interactions with tow companies this has to be the absolute worst bottom of the pit company. Motor vehicle accident on 495 southbound. I was rear ended in traffic by a motorhome. We make our way over to well within the breakdown lane despite the motor home being hooked on my bumper. The accident is reported to SP. SP dispatch this lands end "rip-off company" tow service. I ask the guy to winch me off the motorhome. He says no "this car is now mine, I'm taking it to the impound lot" I explain that the car is drivable, tail, turn and stop lights work and that I did not request a tow. It's a rental and I already spoke to rental company. The guy says and I quote " If this is a rental I am definitely taking it." I politely tell him he is not taking it to an impound lot. He threatens me with arrest if I don't comply. I tell him we will see about that once the SP get there. At this point he places his truck in front of my vehicle to block my car and starts to hook it up. I stand in front of the car and block him. He tells me to get out of the way, I say no. His boss in a 2nd truck pulls up and tells me to stand aside. I politely say no and that we will settle this when the SP arrive. He calls me a "F#u(king pain in the *** State police arrive, assesses the situation and tells the tow driver to pull me away from the motorhome and stop harassing me. Tow company charges me $100 to winch me 5 ft away from motorhome ( roadside assistance ) Me and the police drive off highway to complete paperwork. The Tow drivers were not happy they lost the tow and impound fees. These guys are vultures looking to scam anyone in a vulnerable situation. I am posting this review wherever I can. STAY AWAY FROM THIS COMPANY!
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ID
#1260273 Review #1260273 is a subjective opinion of poster.
Reason of review
Poor customer service

Nunca confie em seu veí*** para Land's towing service

Serviço de reboque Land precisa treinar melhor seus funcionários. Eles devem tela para uso de drogas e fazer uma verificação de antecedentes criminais antes de contratar, se eles não o fazem allready. O motorista que enviou para me ajudar era, na melhor das hipóteses, um *** psicótico. Ele demonstrou um total desrespeito para o meu veí*** e um temperamento violento, que eu considerava ser um assalto em mim pessoalmente. Ele certamente parecia perturbado e foi deffinitely abusivo em relação a mim e meu veí***. Estava e estou enojado com a maneira que este funcionário de reboque Land serviço agiu para mim e seu abuso irresponsável do meu veí***. Na manhã do dia 12/01/12 minha mulher descobriu que o pneu traseiro esquerdo do seu veí*** era plano, devido a uma haste de válvula blown. Tendo sem pneu sobressalente, chamamos AAA para um reboque para a loja de pneu 1 quilômetro de distância. AAA despachados de reboque Land de Marlborough, motorista Mass.The chegou com um caminhão de reboque, que tinha sido nevando ea rampa da mesa estava escorregadio com gelo e neve. Em vez de utilizar o guincho que atingiu o caminhão de reboque foi equipado com a com cuidado, puxe o carro da minha esposa no caminhão, o motorista tentou dirigir veí*** da minha esposa sobre a neve eo gelo penteado rampa do caminhão enquanto o pneu traseiro esquerdo estava completamente plana. Ele girou os pneus em alta velocidade e quase fez para cima do caminhão, mas seu veí*** deslizou de volta para baixo, devido às condições de gelo. Neste ponto, o pneu que se encontrava em boas condições, mas para a haste da válvula ou soprado, veio a meio caminho para fora do aro da roda de alumínio. Eu disse ao motorista para parar de tentar conduzir veí*** da minha esposa para a rampa e use o guincho antes que ele fez mais danos ao pneu e aro de alumínio. O motorista gritou palavrões para mim e novamente tentou dirigir veí*** da minha esposa para a rampa do caminhão com o pneu traseiro esquerdo meia fora do aro da roda já, apesar de meus protestos. Ele não conseguiu conduzir veí*** da minha esposa para a rampa do caminhão de gelo, apesar de fiação furiosas das rodas, uma das quais era de percurso plano e agora metade fora do aro da roda. Eu mostrei a ele que tudo que ele estava indo realizar por continuar suas tentativas absurdas na condução do veí*** para cima do caminhão estava danos ao pneu e aro. Ele gritou mais palavrões para mim e ameaçou deixar-nos presos na neve e ir embora. Então ele me perguntou se eu queria fazer o seu trabalho para ele. Eu não. Ele, então, finalmente usou o guincho que o reboque estava equipado com a puxar o veí*** para o caminhão de reboque. Ao nosso destino, ele se recusou a me dar uma cópia do recibo de tow-para meus registros e saiu. Chamei AAA e apresentou uma queixa com eles, dando-lhes o nome da empresa eo número do reboque. O reboque foi estampada com um símbolo muito grande AAA, bem como de reboque a Terra o nome de empresa de Marlborough, Massachusetts Eu também estarei seguindo-se com a minha reclamação contra essa empresa de reboque com AAA por danos ao aro da roda e pneu, bem como minha queixa contra o motorista do caminhão de reboque para sua linguagem rude abusivo e descaso para o meu veí***. Eu estou completamente revoltado com a minha experiência com reboque Terra de Marlborough, Massachusetts e seu empregado.
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1 comment
#577175

é um verdadeiro revelador da ocorrência

ID
#364238 Review #364238 is a subjective opinion of poster.
Location
Broomfield, Colorado

Remolque Land de Marlborough, la masa es muy mala reputación. Sus empleados son idiotas

Sólo un tonto podría permitir a esta empresa a tocar su vehí***. Los conductores de camiones de remolque son aparentemente los psicópatas y los adictos que deberían estar en la cárcel. En la mañana del 12/01/12 mi esposa encontró que el neumático trasero izquierdo de su vehí*** era plana debido a un vástago de válvula soplado. Al no tener neumático de repuesto, que se llama AAA para un remolque a la tienda de neumáticos 1 milla de distancia. AAA Towing enviado Land de Marlborough, Massachusetts El conductor llegó *** un camión remolque de cama plana, había estado nevando y la rampa de la plataforma estaba cubierto de hielo y nieve. En lugar de utilizar el cabrestante que afectó grúa estaba equipada *** tirar *** cuidado el auto de mi esposa en el camión el conductor trató de conducir el vehí*** de mi esposa sobre la nieve y el hielo alisado rampa camión mientras que el neumático trasero izquierdo estaba completamente plana. Él hace girar las ruedas a alta velocidad y casi lo inventó en el camión, pero su vehí*** se deslizó hacia abajo debido a las condiciones de hielo. En este punto, el neumático que estaba en buen estado, pero para el vástago de la válvula de soplado, vino medio camino fuera de la llanta de aluminio de la rueda. Le dije al conductor que pare tratar de conducir vehí*** de mi esposa en la rampa y utilizar el torno antes de hacer más daño a la cubierta y la llanta de aluminio. El conductor gritó obscenidades a mí una y otra vez trató de conducir el vehí*** de mi esposa en la rampa de camión *** el medio neumático trasero izquierdo fuera de la llanta de la rueda ya pesar de mis protestas. Él no pudo conducir el vehí*** de mi esposa en la rampa de camión de helado a pesar de una gira furiosas de las ruedas, una de las cuales era de recorrido llano y ahora la mitad de la llanta de la rueda. Yo le señaló que lo único que iba a lograr al continuar sus intentos absurdos en la conducción del vehí*** hasta en el camión había daños en el neumático y la llanta. Gritó más blasfemias y me amenazó *** dejarnos varados en la nieve y en coche. Entonces él me preguntó si yo quería hacer su trabajo para él |. No lo hice ". A continuación, finalmente se utiliza el cabrestante que la grúa estaba equipado *** tirar del vehí*** en el camión de remolque /. En nuestro destino se negó a darme una copia de la boleta de remolque para mis archivos y se fue |. He llamado AAA y presentó una denuncia ante ellos, dándoles el nombre de la empresa y el número de la grúa?. La grúa estaba adornado *** un símbolo AAA muy grande, así como la Tierra nombre de empresa Grúas de Marlborough misa!. También voy a seguir *** mi queja en contra de esta compañía de remolque *** AAA por daños a la llanta y el neumático, así como mi queja contra el conductor de la grúa por su lenguaje grosero y abusivo desprecio temerario por mi vehí*** ". Estoy profundamente disgustado por mi experiencia *** remolque Land de Marlborough, Massachusetts
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2 comments
#577082

This company is a very bad towing company.

Do not let them touch your vehicle.

You will regret it.

They are angry that someone took the time to make a complaint about their awful service as a warning to others.

There are many other complaints against them.

The only good things written about them are probably posted by the company itself.

THIS IS A REAL AND TRUE COMPLAINT AND WARNING ABOUT THIS COMPANY !

#576877

We live in America. Write English!This complaint us trash!!!!!!!!!!!!!!!!!!!!! :( :( :( :( :( :( :( :( :( :( :( :( :(

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ID
#364086 Review #364086 is a subjective opinion of poster.
Location
Broomfield, Colorado

Land's Towing Service of Marlborough , Ma Pissed Me Off

On the morning of 12/01/12 my wife found that the left rear tire of her vehicle was flat due to a blown valve stem. Having no spare tire, we called AAA for a tow to the tire shop 1 mile away. AAA dispatched Land's Towing of marlborough , Mass. The driver arrived with a flatbed tow truck, it had been snowing and the ramp of the flatbed was slick with ice and snow. Instead of utilizing the winch that hit tow truck was equipped with to carefully pull my wife's car onto the truck the driver tried to drive my wife's vehicle onto the snow and ice slicked truck ramp while the left rear tire was completely flat. He spun the tires at high speed and almost made it up onto the truck but her vehicle slid back down due to the icy conditions. At this point the tire which was in good condition but for the blown valve stem, came half way off of the aluminum rim of the wheel. I told the driver to stop trying to drive my wife's vehicle onto the ramp and use the winch before he did more damage to the tire and aluminum rim. The driver yelled profanity at me and again tried to drive my wife's vehicle onto the truck ramp with the left rear tire half off of the wheel rim already despite my protests. He failed to drive my wife's vehicle onto the icy truck ramp despite a furious spinning of the wheels , one of which was of course flat and now half off the wheel rim. I pointed out to him that all he was going to accomplish by continuing his absurd attempts at driving the vehicle up onto the truck was damage to the tire and rim. He yelled more profanity at me and threatened to leave us stranded in the snow and drive away. Then he asked me if I wanted to do his job for him. I did not. He then finally used the winch that the tow truck was equipped with to pull the vehicle onto the tow truck. At our destination he refused to give me a copy of the tow-slip for my records and left. I have called AAA and lodged a complaint with them, giving them the name of the company and the number of the tow truck. The tow truck was emblazoned with a very large AAA symbol as well as the company name Land's Towing of Marlborough, Mass. I will also be following up with my complaint against this towing company with AAA for damage to the wheel rim and tire as well as my complaint against the tow truck driver for his rude abusive language and reckless disregard for my vehicle. I am thoroughly disgusted by my experience with Land's Towing of Marlborough, Mass.
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6 comments
#720978

I recently had my brother's truck towed to my house by Lands towing of Marlboro Ma. , due to a bad fuel pump.

The truck was picked up in Marlboro around 4 pm. The driver informed my brother they were going to wait for the traffic to die down before making the long haul,

30 minute ride to Natick. At 9 pm, I was still waiting for the truck to be delivered . After more than one call to my brother to find out where his truck is ,he calls the dispatcher / driver (Renaldo) and is informed that the truck is on it's way.

Well it arrived in my yard at 1:48 am. waking me and worse my six year old daughter. When asked why he lied to my brother about his e.t.a Renaldo stood in front of me with the blankest look I have ever seen. I understand that good help is hard to find, but you lying to a customer can't be tolerated.

The bottom line is that AAA needs to be told , and will be , that this company should'nt be allowed to haul used bicycles to the scrap yard never mind automobiles. One last thing I would like to let all consumers know is that he had no chains or straps on the truck , and also had no drag lights on the truck for the safety of cars behind him.

The management of Lands towing will be hearing about this first thing in the morning , it should be interesting to see what they think about it. I can only hope that they are as upset about this as I am.

#577073

Don't trust these ***

They may intentionally damage your vehicle just for fun.

Their drivers may use intimidation tactics and threats.

Land's towing service apparently hires from the bottom of the barrel.

Their drivers may seem to be on drugs or mentally unbalanced.

Avoid using Land's towing service of marlborough , mass

#577071

Land's towing service es lo peor.

el conductor de la grúa es un imbécil demente

Nunca deje esta empresa tocar su vehí***.

#576872

the whole incident was a direct result of the psychotic *** that the towing company sent out.

How is it his fault that the *** tow driver beat the *** out of his car instead of using the winch?

you probably work for the company.

Land's towing sucks!

#576778

Why were you so *** as to drive around with out a spare tire. The whole inmcident was you own fault!!!!!!!!!! :cry :cry :cry :cry :cry

#576671

this towing company sucks! do not use them ! :eek

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ID
#363918 Review #363918 is a subjective opinion of poster.
Location
Broomfield, Colorado
Loss
$250

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