Lands Of America

This "automatic renewal" nonsense is a surprisingly common practice. That provision is stated somewhere in the original contract (you will need a 16x jeweler's loupe magnifier to find it).

The only remedy is to furnish a written cease and desist demand and serve via Certified Mail Return Receipt Requested. Keep all receipts and copies of correspondence. You must do usually a minimum of 30 days prior to the onset of the "new" billing period, but it is best to read the contract in case they've tinkered with that, too. They may well attempt to bill you 3-4 months ahead of the 'renewal' date.

Advise your financial institution of the 'drop dead' date for this vendor and to dishonor any attempts at billing and collection after that date. (I'm surprised that your rep was 'surprised' at the request). It's a disgusting way to "keep customers" and is not designed for your convenience of uninterrupted bliss. Folks need to remember to read everything they sign, we're all guilty of at least some of that omission.

There is an increasing number of bottom feeders who prey upon ordinary, normal thinking folks that a yearly contract is exactly that. Thank you for bringing this emerging issue to the forefront of this forum ; another example of such a company : Terminix (harder to get rid of than the bugs)