Landmark Resort
930
CLAIMED LOSSES
4
TOTAL REVIEWS
Britney P Lro
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Verified Reviewer |
Myrtle Beach, South Carolina
Cockroaches and HORRIBLE customer service
I have never experienced a hotel that cost almost $900 for 4 nights be so Disgusting. 4.5 hours to check in, first room we saw a wall, cabinet doors fell off, so we had to pay to get moved to another room!!! That room hahahaha tub leaked into hallway, there's *** along the wall floor joint, the rain came in the room soaking the floor by my son's bed, I had to vacuum my own room, we have to have our own trash can and bags, and now we have cockroaches!!! I've NEVER delt with such arrogant disrespectful hotel staff in my life!!! The one even told my 12 year old son son I'm disrespectful! A child, MY child... You DON'T do that!!! I am Very allergic to cockroaches, I couldn't figure out why I was itching so bad... Guess I know now!!!
Loss:
$800
Preferred solution: Full refund
User's recommendation: GO SOMEWHERE ELSE
Iyani Iis
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Verified Buyer