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Land Rover Jacksonville

Land Rover Jacksonville

www.landroverjacksonville.com
What is your customer experience with Land Rover Jacksonville?

Land Rover Jacksonville Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Land Rover Jacksonville has a 1.4 star rating from 2 reviews with 100% unfavorable feedback. Reviewers value the website but cite poor customer service, weak discounts, and high price levels.

Key Takeaways for Future Customers

  • Check Land Rover Jacksonville reviews and ask about service policies before purchase.
  • Confirm billing and warranty details in writing to avoid surprises.

Negative Feedback / Risk Areas

  • Customers report no rental provision during service and difficulty reaching management, leading to ongoing customer complaints.
  • Disputes over charges and refusal to show replaced parts were reported.

Positive Feedback

Reviewers noted the website is useful and accessible.

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CARLOS R Amf
map-marker Jacksonville East, Florida

Install turbo drive

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AI Highlights
  • - They refused to show the replaced part when I asked.
  • - I paid $4600 and they cannot show the defective part.
  • - I do not recommend this dealership.

When I went to pick my Land Rover I asked if I could see the part that had been replaced that being the turbocbooater. They refused to show it to me . $4600 dollars and they cannot show you the defective part.

I do not recommend this dealership

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1 comment
Guest

Land Rover of Jacksonville is establishing a very bad reputation for service scams. Watch out.

Buell Lxv

Fields Land Rover Jacksonville- SCAM

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AI Highlights
  • - No rental car is provided; Enterprise must be used.
  • - They charged $3,700 for a 10,000-mile Range Rover after a promised free service.

Fields Land rover of Jacksonville Florida is a giant scam. When you bring a $120K Range Rover in for service, they don't give a rental car. You have to go rent one from Enterprise rental car. I had a Saturn rental car for a week as my $120K vehicle is being serviced at an ungodly rate. First service was supposed to be Free at Fields in Jacksonville and they ended up trying to charge $3,700. My vehicle only has 10,000 miles on it. This place has no manager so when you call you get voicemails only. There is no other dealer in the area to work on your vehicle. So your stuck, and they know it. Every nice feature/ benefit that the sales person told me is UNTRUE. Im a business owner myself, so I understand not everything goes as planned. But this is a pure scam this Fields Land Rover dealer is running.

JD Mcclure is the service manager/ lead scammer.

Mary Osei is assistant scammer.

You can get no one on the phone--- Only voicemails that never get returned

The moment I mentioned my lawyer they backed off the 3,700$ and said "OO yea your correct, the first service is on us" Then made a joke that they will just double up on the 2nd service.

IF YOU BUY A JAGUAR, LAND ROVER, RANGE ROVER IN JACKSONVILLE--- THIS SERVICE IS THE ONLY OPTION YOU HAVE.

BMW here I come

Cons:
  • Scam
  • Lies
  • Service
Reason of review:
Problems with payment
View full review
3 comments
Wilborn Lbo

See above

Wilborn Lbo

This is such *** First of all, no Scheduled Maintenance is $3700.00. This Peron is exaggerating beyond belief.

There is an issue if you have to keep telling people you have a $120k vehicle. Probably cannot afford to drive the car. Mary Ossi is a fine young woman who was the receptionist for the dealership. I love these keyboard warriors.

Now I hope you drive a car you can afford. Be careful who you attack. moron.

J.D. McClure

Guest

I had the exact same experience 1 week ago-- Jd mcclure and Fields land rover jacksonville are the biggest scammers in north east florida

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