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Lancer

Lancer

www.lancerskincare.com
What is your customer experience with Lancer?

Lancer Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Lancer reviews report a 1.4 star rating from 2 reviews with consumers mostly dissatisfied and a 100% unfavorable distribution. Reports cite poor customer service, long turnaround time, high price, and billing concerns for non-existent orders.

Key Takeaways for Future Customers

  • Expect slow shipping and limited response from customer service when checking order status or refunds.
  • Monitor your card for unexpected charges and confirm billing after purchase.

Negative Feedback / Risk Areas

  • Repeated complaints about customer service being unresponsive and poor turnaround time.
  • Allegations of fraudulent card charge and missing orders despite payment.
  • Perception of high price with low value and no clear refund resolution.

Positive Feedback

No positive feedback was noted in the provided reviews.

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Media from reviews

Lancer - Yes I don't understand I did bought it it didn't give to me
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PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
orders charge chargesas history charges card kind products fresh interaction
Filter review
Anonymous
map-marker Thaxton, Virginia

Your products I gotten ate smelling old and mot fresh

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I hate this KIND OF INTERACTION. So what that being said. I won't never buy any of your products AGAIN

User's recommendation: What

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Arnita Own

Fraudulent card charge

Charges for non existent orders. Monitor your charges

As this seems to be a shady company and has a history

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Patricia L Ttq

Where is my order

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I have tried twice to contact lancer and both times they said they will get back to me and never did. I placed an order over three weeks ago and have not heard why it wasnt shipped.

Loss:
$75

Preferred solution: Deliver product or service ordered

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Bonnie M Ivy

Order

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AI Highlights
  • - Order delayed with no explanation.
  • - Card charged but the order hasn't arrived.
  • - Customer service is hard to reach and seems non-existent.

My order has been delayed for some reason and Ive been trying to get answers..they charged my card already but still dont have my order.. Customer Service is horrible..good luck trying to reach anyone because they are basically non existent!

Cons:
  • Terrible customer service

Preferred solution: Explanation

User's recommendation: Terrible customer service

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Anonymous
map-marker Three Rivers, Texas

Yes I don't understand I did bought it it didn't give to me

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Lancer - Yes I don't understand I did bought it it didn't give to me

When I logged in don't understand why i

Didn't get my among us back Ling and emote and also my brother all I just got was summer pack fortnight

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