Anonymous
map-marker New York, New York

Never an issue just no response

I have already answered all your questions and will not continue being barraged with year. We want your opinion.
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User's recommendation: Make sure u leave a clear recording and follow up

Willie B Ckf

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Verified Reviewer
| map-marker Federal Way, Washington

2022 Cabo 200i having mechanical problems

I purchased the 2022 lance cabo in november of 2021 and been having nothing but problems since the purchase the dealership already had to disconnect the kill switch under the seat and still this experience is terrible the scooter already been in the shop 6 times and it's going back for the 7th time this morning its time for either a replacement or a full refund a 2022 should not be having problems 17 days after purchase and still here in the present this scooter is no good and it seems to be a manufacturing problem
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Loss:
$3998
Cons:
  • Breaks down and shuts off while riding constantly

Preferred solution: A replacement a working new scooter that i paid in full for

User's recommendation: Make sure that the scooter is built correctly before buying and make sure you have a mechanic tighten everything up correctly before riding

Tommy Z

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Verified Reviewer

DEADLY WARNING!!!!!!

One month into my 2019 Cali Classic-125cc purchase, it just lost power while riding along average moving traffic speed. Not even a tiny little hint that it was going to just stop and endanger my life. The dealership from where I purchased it had their repair shop try and fix the deadly problem many times and they even contacted Lance Co. for replacement parts but the same problem continued. After several unexpected stops, I had enough of placing myself in a life threatening danger with this deadly scooter. At this point, Im truly struggling with the Lance Co. to recognize that they have a deadly serious problem with their scooters that theyre passing onto the unknowing public and getting my money back. One representative from the Lance Co. showed not care in the world to my situation or their deadly problem they have with their scooters. Pass the buck! Sadly, its going to take someones death on their scooter to do something about their product and Im happy that its not going to be me. Customer service? Theres NO CUSTOMER SERVICE!!!!!!
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Loss:
$244793

Preferred solution: Full refund

User's recommendation: DON’T ENDANGER YOU LIFE WITH A LANCE SCOOTER!!!!!!

Tommy Z

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker El Paso, Texas

Deadly 2019 lance Cali Classic 125cc

Original review Jan 09, 2021
One month into my 2019 Cali Classic-125cc purchase, it just lost power while riding along average moving traffic speed. Not even a tiny little hint that it was going to just stop and endanger my life. The dealership from where I purchased it had their repair shop try and fix the deadly problem many times and they even contacted Lance Co. for replacement parts but the same problem continued. After several unexpected stops, I had enough of placing myself in a life threatening danger with this deadly scooter. At this point, Im truly struggling with the Lance Co. to recognize that they have a deadly serious problem with their scooters that theyre passing onto the unknowing public and getting my money back. One representative from the Lance Co. showed not care in the world to my situation or their deadly problem they have with their scooters. Pass the buck! Sadly, its going to take someones death on their scooter to do something about their product and Im happy that its not going to be me. Customer service? Theres NO CUSTOMER SERVICE!!!!!! User's recommendation: DONT ENDANGER YOU LIFE WITH A LANCE SCOOTER!!!!!!
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User's recommendation: DON’T BUY ONE!!!!!!!!!!

Conni Yvi

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Verified Reviewer
| map-marker Long Beach, California