Skip to content
  • Login
Lance Cunningham Ford

Lance Cunningham Ford

www.lcunninghamford.com
What is your customer experience with Lance Cunningham Ford?

Lance Cunningham Ford Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Lance Cunningham Ford has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
carolmutt G
map-marker Knoxville, Tennessee

Repair ripoff

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Approx 2 weeks ago, we took our 2003 Ford F150 in to Lance Cunningham Ford for head gasket replacement. About 4 days later we went to pick it up.

Didnt make it home because truck not running right. Left it and next day they said it needed an alternator. Serpentine belt was put on wrong by mechanic. Pick it up and on way home breaks down again.

Take it back and next day they say it has a misfire and needs additional repairs but they will comp them. Pick it up the following day and its almost out of gas and 387 additional miles on odometer. They tell me its cause they had it idling for 3 hours to check repairs....must think I'm stupid...I tell them idling doesnt move the odometer....they say they test drove it....to where??? halfway to Florida???

I resent that they think I'm stupid or something. I resent that I had to pay for additional repairs caused by their negligence or ignorance.

View full review
Reason of review:
Poor customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article