Lance Cunningham Ford
Lance Cunningham Ford Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lance Cunningham Ford has 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied.
Positive Feedback
No positive comments appear in the single review; the customer noted the dealership offered to comp some repairs.
Negative Feedback / Risk Areas
- Multiple repair issues cited including a misinstalled serpentine belt and subsequent alternator and misfire problems.
- Customer alleges negligence, unexpected additional repairs and an unexplained 387 miles added to the odometer.
- Complaints reflect common Lance Cunningham Ford customer complaints about repair quality and dealership customer service.
Key Takeaways for Future Customers
- Check independent Lance Cunningham Ford reviews and ask for detailed repair invoices before paying to avoid billing disputes.
- Document vehicle condition and mileage when dropping off and request test-drive policies to prevent unexpected odometer changes.
- Consider getting a second opinion on major repairs and confirm warranty or refunds for workmanship issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lance Cunningham Ford has 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied.
Positive Feedback
No positive comments appear in the single review; the customer noted the dealership offered to comp some repairs.
Negative Feedback / Risk Areas
- Multiple repair issues cited including a misinstalled serpentine belt and subsequent alternator and misfire problems.
- Customer alleges negligence, unexpected additional repairs and an unexplained 387 miles added to the odometer.
- Complaints reflect common Lance Cunningham Ford customer complaints about repair quality and dealership customer service.
Key Takeaways for Future Customers
- Check independent Lance Cunningham Ford reviews and ask for detailed repair invoices before paying to avoid billing disputes.
- Document vehicle condition and mileage when dropping off and request test-drive policies to prevent unexpected odometer changes.
- Consider getting a second opinion on major repairs and confirm warranty or refunds for workmanship issues.
Turn one complaint into a collective action
Knoxville, Tennessee
Repair ripoff
- - We took a 2003 F-150 in for head gasket job; issues began after pickup.
- - Serpentine belt installed wrong; misfire diagnosed; extra repairs offered.
Approx 2 weeks ago, we took our 2003 Ford F150 in to Lance Cunningham Ford for head gasket replacement. About 4 days later we went to pick it up.
Didnt make it home because truck not running right. Left it and next day they said it needed an alternator. Serpentine belt was put on wrong by mechanic. Pick it up and on way home breaks down again.
Take it back and next day they say it has a misfire and needs additional repairs but they will comp them. Pick it up the following day and its almost out of gas and 387 additional miles on odometer. They tell me its cause they had it idling for 3 hours to check repairs....must think I'm stupid...I tell them idling doesnt move the odometer....they say they test drove it....to where??? halfway to Florida???
I resent that they think I'm stupid or something. I resent that I had to pay for additional repairs caused by their negligence or ignorance.
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