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Lancaster Archery Supply

Lancaster Archery Supply

lancasterarchery.com
What is your customer experience with Lancaster Archery Supply?

Lancaster Archery Supply Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Lancaster Archery Supply has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: If its in stock and they dont have to assemble it youre ok.
    Cons: Custom services are sub par, Wasting my time having to sent it back, Willingness to ship damaged goods.

  • Recent recommendations regarding this business are as follows: "if they have something in stock that they have no hand in making or doing work on, fine. but if they assemble anything go somewhere else.".

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Media from reviews

Lancaster Archery Supply - Big order, big problems.
Lancaster Archery Supply - Big order, big problems. - Image 2Lancaster Archery Supply - Big order, big problems. - Image 3Lancaster Archery Supply - Big order, big problems. - Image 4Lancaster Archery Supply - Big order, big problems. - Image 5
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robert k Jaf

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Verified Reviewer
| map-marker East Lampeter, Pennsylvania

Big order, big problems.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Lancaster Archery Supply - Big order, big problems.
Lancaster Archery Supply - Big order, big problems. - Image 2
Lancaster Archery Supply - Big order, big problems. - Image 3
Lancaster Archery Supply - Big order, big problems. - Image 4
Lancaster Archery Supply - Big order, big problems. - Image 5
Updated by user Jun 06, 2025

waiting for a response from customer service, but this was handled so poorly I'm returning the entire order. even he things that were ok.

Original review Jun 06, 2025
Got a 6 pack of Easton FMJ 300 spine arrows with the cut and insert service. 5 came with warped fletching all curled up.

And one of those, when they were cutting to length, missed and then cut it to the right length just above the gash they cut in the metal down to the carbon layer. I had to keep inspecting, so I got a field point and a broadhead to screw on. Well, the threads are so deep, I'd say 1/2 an inch, that on some, I could only get 2 or 3 threads to attach. And on 2, it was deep enough to not reach at all.

I mean, the fletching looked like the arrows had been stored under a mattress. Along with this order, I got a 33' Easton arrow case. Well, they unpackaged that and used it to ship these arrows. And yes, I checked the case; it comes packaged.

Then I opened the Hornet broadheads. They were tightened down like a vice, yet the blades wiggled on them. Looked it up. No, broadheads aren't supposed to wiggle.

I was looking for something on fixing the arrows, but as this was a large order and the craftsmanship on my arrow sizing and the condition of the arrows was damaged goods, I feel like they sold me their trash. So at this point, I have packed the entire order back in its box and will return it in its entirety. Surely they could have taken a look at what they were trying to send me and sent a message that what I ordered looked really bad; please pick something else.

But no, they just sent it out. This will be my last order with Lancaster.
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Pros:
  • If its in stock and they dont have to assemble it youre ok
Cons:
  • Custom services are sub par
  • Willingness to ship damaged goods
  • Wasting my time having to sent it back

Preferred solution: Full refund

User's recommendation: if they have something in stock that they have no hand in making or doing work on, fine. but if they assemble anything go somewhere else.

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