Mrs W

Don’t fall for the sales pitch

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I hired Lambie Construction and their sister company InVogue Home Design to build a deck at my home together with landscaping. I was passed from one project manager to another, each less capable than the one before. I felt like every little thing was done to the lowest level quality, had to be flagged, then redone. Very frustrating and time consuming. In the end the companys owner Floran came to pay me a visit. For all the time he was here I felt his intent was to intimidate me and basically get me to stop complaining. I was really bothered by this heavy handed tactic and I quickly realized I needed to distance myself from the companies and him. I fired Lambie Construction and hired another firm to fix it. Thankfully they were a professional construction company and they got it done no problem.
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Pros:
  • Friendly sales staff
  • Good design ideas
Cons:
  • Slick sales pitch is a facade
  • Execution of ideas is terrible
Reason of review:
Poor customer service

Preferred solution: Warn others

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Matt DiBarra
Matt DiBarra

Matt DiBarra is well-known as The Undercover Contractor. He is the owner of DiBara Masonry company in Los Angeles that specializes in house repairs, restorations, and new installations.

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