LAMARQUE
LAMARQUE Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied. Recent recommendations say Stay away and suggest buying elsewhere due to poor customer service and high price level.
Positive Feedback
Few reviews exist and no positive consensus appears; no praise for service, products, or discounts was reported.
Negative Feedback / Risk Areas
- Frequent LAMARQUE reviews note unresolved customer complaints about wrong shipments and delayed responses.
- Returns and exchanges are handled slowly with poor communication from customer service.
- Product quality issues were reported, such as cracking cookware after normal use.
Key Takeaways for Future Customers
- Expect potential delays in service and difficulty obtaining timely support for returns or refunds.
- Consider researching LAMARQUE reviews and customer service responsiveness before purchasing high-priced items.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied. Recent recommendations say Stay away and suggest buying elsewhere due to poor customer service and high price level.
Positive Feedback
Few reviews exist and no positive consensus appears; no praise for service, products, or discounts was reported.
Negative Feedback / Risk Areas
- Frequent LAMARQUE reviews note unresolved customer complaints about wrong shipments and delayed responses.
- Returns and exchanges are handled slowly with poor communication from customer service.
- Product quality issues were reported, such as cracking cookware after normal use.
Key Takeaways for Future Customers
- Expect potential delays in service and difficulty obtaining timely support for returns or refunds.
- Consider researching LAMARQUE reviews and customer service responsiveness before purchasing high-priced items.
Media from reviews
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Disgraceful
- - The wrong coat was delivered: the Darelle Maxi Coat.
- - The service was poor: ignored for over a week with no apology.
Ordered the "Darelle Maxi Coat" and was sent a different coat. Reached out to Lamarque immediately and was ignored for well over a week.
I had to reach out to a Lamaruque number that wasn't customer service to finally get someone to respond and act as if they knew nothing of the situation. Then they wouldn't respond, and I had to call the number again for them to tell customer service to attend to the issue they caused. No apology or responsibility taken. Having to send constant emails and calls after it's been delivered for them to tell me I have to wait at least 14 business days after they sent me the wrong coat.
This company is a disgrace, and I will never purchase this brand again from any store. PLEASE DO NOT BUY FROM HERE.
THEY ARE AN ABSOLUTE MESS AND DO NOT CARE TO FIX THEIR ERRORS. THEY HAVE NO RESPECT FOR THEIR PAYING CUSTOMERS AND WASTE YOUR PRECIOUS TIME AND ENERGY.
Preferred solution: Full refund
User's recommendation: Stay away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCracked La Marque Baker
- - Baker interior cracked after use at 350°F.
- - Customer emailed La Marque via its website and waited over 48 hours with no reply.
48 hours after learning that my email was read by La Marque 84, I have not received any response from the company.
I used my baker in the oven at 350 degrees F and the interior cracked in multiple places. I've already sent an email through the La Marque website and have not received a response after over 48 hours. Please respond.
Preferred solution: Either full refund or product replaced (though I now doubt I'll use the stuff)
User's recommendation: Very disappointed. Recommend buying something else
Miramichi, New Brunswick
Package sent to wrong address Lamarque’s mistake didn't use shipping address
- - Returned to the correct address, but the second shipment went to the wrong address.
- - Reordered in a different size, causing a 2-week delay.
I returned a package that was sent to my correct address and had it reordered in another size and I had to wait 2 weeks for the new order to ship out. Lamarque sent it to the incorrect address the second shipment and I had received a confirmation of my new address and was being sent to the correct address.
When I informed them sent to my old address they flipped the email and addresses on my confirmation I sent it back with correct address they had sent me and still didnt want to admit the mistake but I kept msging before they would correct it. Horrible customer service.
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