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Lakes Region EMS

Lakes Region EMS

www.lrems.com
What is your customer experience with Lakes Region EMS?

Lakes Region EMS Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Lakes Region EMS reviews show a 2.0 star rating from 1 customer review; consumers are mostly dissatisfied with price and dispute resolution.

Positive Feedback

Reviewers praise the EMS staff as professional and reliable during ambulance transport and emergency care.

Negative Feedback / Risk Areas

  • High charges and aggressive billing practices led to a large unexpected balance after insurance.
  • Unwillingness to negotiate refunds or reduce charges prompted Lakes Region EMS customer complaints.
  • Customer service responsiveness around billing disputes was reported as poor.

Key Takeaways for Future Customers

  • Expect professional care but confirm pricing and insurance coverage before nonemergency transfers.
  • Document communications about billing and persistence may be needed to resolve disputes.
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Jacalyn H Byk

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Questionable because of price

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AI Highlights
  • Ambulance ride from ER to hospital for a possible heart.
  • EMS staff were good and nice.
  • Cost was $5,073.75; insurance paid most after months.

Needed to take ambulance from emergency room to hospital for possible heart. Did not need any emergency things done--mostly just a ride incase something went wrong.

Drive was about 40'. The EMS people were very good and nice. No problem with them at all. The price was at the problem.

It cost $5,073.75. Insurance thought it was to much, tried to negotiate and they would NOT. Finally insurance after months paid most.

Still left with a large amount to pay and would not negotiate with me. Others we know who had to take ambulances did not have these kinds of charges.

Loss:
$500
Pros:
  • Good employees
Cons:
  • Cost to much

Preferred solution: Price reduction

View full review

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Prof. Karen Jubanyik

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