Elwin Whp
map-marker Wolverhampton, Wolverhampton

Email gift

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Sort email gift carddifficult website to navigate

Were sending many of these and every other company can email vouchers.

By the way, your website mentions Hermesthat is not functioning as such anymore

Big disappointment

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User's recommendation: Don’t try a digital gift card

Anonymous
map-marker Dartford, Kent

Clothes steamer not working

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On March 20 2021 I bought a Friday F10 clothes steamer from Lakeland with a 3 year guarantee. I havent used it a great deal but when I tried to use it today I found that the head and steam plate are getting hot but the water in the reservoir is not heating up so consequently there is no steam coming out. Can you help.

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User's recommendation: If they can’t even respond buy elsewhere

Anonymous
map-marker Cheltenham, Gloucestershire

Mini Chopper

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I purchased a Lakeland Mini Chopper in November 2022, but the lug on the lid, which engages with the main unit has broken which means the chopper no longer works! Is it possible to obtain a replacement lid, please?

I have tried to open your chat line, Heather J responded but the system would not let me reply to her!

Many thanks,

Geoff Smith

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User's recommendation: Depends on the response I get to this request.

Anonymous
map-marker Newbury, England

Not received my order J591754****

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I still have not received my order which I ordered back in September. This is very disappointing

Kind Regarding

Faith

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Angela D Lmq

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Verified Reviewer
| map-marker Winscombe, North Somerset

My order has not arrived

I purchased an item from Lakeland which left your warehouse on 25/07/22 according to a message I received. It has still not arrived.

The payment has gone from my bank account. ORDER NUMBER IS: J591741**** The courier (Evri) apparently tried to deliver it but failed. They messaged me on 09/08/22 to say it has been returned to their depot. I have contacted Evri but have had no response.

I have also contacted Lakeland before but have heard nothing.

I wonder if the item has been returned to Lakeland now? Please would you update me?

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