Alex Tzi
map-marker Lake Wales, Florida

Misleading Sales Practices and Request of Unnecessary Personal Identifiable Information

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The dealer advertised the car VIN N# ZACCJABBXJPJ46865 for $14,696 at Cars.com. I called back and the dealer confirmed the price, VIN N# and stock N#. I said that I was going to pay cash, no credit application necessary. The dealer asked for some PII (Personal Identifiable Information) allegedly to calculate the price. Later called me a price above $19,000. When I asked what happened, I was told that I didn't qualify for all rebates (military, realtor, etc.).
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Loss:
$5000
Cons:
  • Request of unnecessary personal identifiable information
  • Misleading advertising practices
Reason of review:
Not as described/ advertised

Preferred solution: Sell the product by the advertised price

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