map-marker Cleveland, Ohio

Lake Erie Auto Credit Customer Care Review from Cleveland, Ohio

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Terrible and very unprofessional place. Had a car break down after a week and took a month for them to decide to help.

Had another car with several problems.. decided to give one more try because of the money I had invested in them. Made a payment arrangement with Lester from finance since i get missed a week of work because of not having a working car, 2 days later it was repossessed and he said someone must have overrode his decision and they didn't have to give courtesy calls to let you know that, he then told me to grow up and I should've paid a taxi to take me to work all week.

Tried to talk to the manager Tony but no one would let me, kept getting another guy named JB who never had want idea what he was talking about... terrible terrible place.

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Reason of review:
Poor customer service
Rei Yub
map-marker Lorain, Ohio

Buyer Beware!!!!!

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Buyer Beware!!! We got a car on a Sat.

On the following Thursday the check engine light came on. On the next Saturday the engine literally blew up in my driveway. It took them until Tuesday to tow it out of my driveway. When we talked to the salesman about it, he said it was the way the car was being driven!

We hadn't even put 100 miles on it! I feel they sold the car to us knowing it had serious mechanical failures. They refused to refund our $1000 down payment.

So if you would like to pay someone a grand to drive a car for a week give these guys a call! Real awesome way to run a business!

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  • Being lied to or manipulated
  • Losing my money and not having a car
Reason of review:
Bad quality

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