Lake Arrowhead Resort and Spa
Lake Arrowhead Resort and Spa Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lake Arrowhead Resort and Spa has 1.2 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "7 day cancellation is not an industry standard, poor customer service".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lake Arrowhead Resort and Spa has 1.2 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "7 day cancellation is not an industry standard, poor customer service".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Customer service
Booked a room but had to cancel 4 days in advance due to weather. Was told they required 7 days to cancel reservation, that was not mentioned at time of booking.
Was allowed to change reservation dates at no charge, but then I was billed as a no show on original dates.
Manager refused to return calls. When I finally got hold of him he couldn't find the changes so I would have showed on new date only to find I didn't have a room
- Beautiful area
- Cancellation policy
- Terrible customer service
- Notifications when booking
Preferred solution: Full refund
User's recommendation: 7 day cancellation is not an industry standard, poor customer service
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