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Lakai

Lakai

www.lakai.com
What is your customer experience with Lakai?

Lakai Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Lakai has a 1.0 star rating from 2 reviews and overall negative sentiment; customers report high prices, nice shoes but poor support, and unorganized ordering.

Key Takeaways for Future Customers

  • Check Lakai reviews before ordering to confirm shipping and return experiences.
  • Expect limited cancellation options and slow response on refunds from customer service.

Negative Feedback / Risk Areas

  • Repeated Lakai customer complaints about no order cancel button and unresponsive customer service.
  • Order errors during checkout leading to accidental purchases and difficulty obtaining refunds.

Positive Feedback

Customers note the shoes themselves are nice despite issues with discounts, billing clarity, and platform organization.

View full overview ›

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Gloryanna G Dqq
map-marker Los Angeles, California

Order error. Accidentally ordered second pair of shoes during check out

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AI Highlights
  • - I accidentally ordered a second pair at checkout.
  • - I did not want the second pair.
  • - Tried to contact Lakai for a full refund, with no response.

I ordered a pair of shoes. During checkout, it has a list of shoes for a discounted price along with the purchase, and it has big buttons for 'buy now.' I had no idea I ordered a second pair by accident.

I wasn't even interested in the second pair.

I keep trying to call and email Lakai customer service for a refund, and nobody has responded. I do not want the second pair and am hoping to get a full refund.

Loss:
$189
Pros:
  • Nice shoes
Cons:
  • Bad customer service
  • No order cancel button
  • Unorganized order platform

Preferred solution: Full refund

User's recommendation: Do not order shoes because there wasn’t even an option to cancel the order.

View full review
Lealand Xoc

Haven't received my order or tracking

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No never again. It's a pure scam. Don't do it even if you want scam scam scam scam scam scam scam scam

User's recommendation: Never

View full review

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