Anonymous

No quiero estar mas en este gimnacio

Tengo anos q me estan sacando dinero de mi banco y necesito un # de telefono para cancelar mi membrecia
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Reason of review:
Return, Exchange or Cancellation Policy
Kay R Gmc

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Verified Reviewer

Don’t ever give your bank information to debt your account

Lady of America GYM closed and still being charged |The gym Was on old cutler road Miami Florida 33189 closed almost 6 years, and I am still charged every month to this date. I need to get my money back or I'm going to get an attorney to look into this matter. My telephone # is 305 799 **** Please resolve as soon as possible Thanks
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Loss:
$720
Reason of review:
Problems with payment

Preferred solution: Full refund

Eka
map-marker The Bronx, New York

Cancel

I was before lady of America,have to contract 1year..but finish last year 2018 march..i want to cancel and stop peyment from my debit card evry month 29$
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Anonymous
map-marker Carolina, Carolina

I wanted membership for a year but they changed it for 3

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When I noticed this racket it was past the 15 days free cancellation policy, this is worst pact ever, like if it's with the devil himself. This people are thieves! They will pick pocket you, stay away of LOA and HCOA ( same people different costume) !! Angry
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Reason of review:
Return, Exchange or Cancellation Policy
SKJDKS

WHAT IS GOING ON ?!?!

I have been attending this gym for over a year now and cannot fathom the fact that this place is even running still. Staff is ok but not consistent. It's always someone new "auditioning" for a permanent trainer roll, but they never seem to stay with the company. Classes are cancelled an incredible amount of time each week, INCLUDING CLASSES PEOPLE PAY EXTRA FOR !!!!! Funny thing is, when clients cancel one of those classes (that they pay extra for) they are charged an $8 fee each time they miss the class but we still have to pay extra each month even when the class is cancelled on us more than twice a week. THEY SHOULD REIUMBURSE THAT $$ SINCE THEY ARE THE ONES CANCELLING. Next, equipment...what the actual heck! This is 2019 not 1742. The rugs are fuming with smells of mildew, the machines are so outdated that it is not even safe for people to go on them which is why the classes are extremely packed and half the time there is no room to take the group classes. Daycare is a joke, people pay $3 per child basically to have their children trapped in a tiny hot room while parents are working out. DID I MENTION THERE IS NO AIR CONDITIONING?! I don't even need to work out because I burn off all the calories profusely sweating just by sitting in a 100 degree gym for an hour. Lastly, we have been promised SINCE I JOINED that the new gym would be opening in August 2018. We were also promised that we would be "grandfathered" in and would NOT have to pay an entrance fee to the new gym and we would pay the same amount we'd been paying. When the time came around to sign the contract for the new gym, I met with the owner and every time I brought to her attention any of my concerns, she would ignore it and start talking about the amenities at the new gym...then she started crying! I AM A PSYCHOLOGIST, THIS IS A TACTIC OF MANIPULATION/DISTRACTION. After the fake tears went away she asked for my credit card info to sign the new contract! In the end I was so distracted by all the positive amenities at the new gym, that I forgot why I met with her in the first place and ended up singing a 3 year contract. It is now January 2019 and THE NEW GYM IS STILL NOT OPEN.....PLEASE LET THE SUFFERING STOP, ACCOMODATE YOUR CLIENTS AND LEARN HOW TO RUN A PROFESSIONAL BUSINESS I BEG OF YOU!!!!! Other than that, I love it because it is an all women's gym. Thank you.
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Loss:
$600
Reason of review:
Bad quality

Preferred solution: Price reduction

Venus L Erb

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Verified Reviewer
| map-marker White Plains, New York

The Worst Experience

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This place is terrible!!! They are frauds and I would be very careful with signing anything they offer. I went in to try out the facility and the woman behind the desk told me they were running a special that was for one month. I was going out of the country in one week and she told me it was cheaper to do the one month special then to come in for 5 days worth of classes, I trusted her. She then preceded to sign me up for a monthly reoccurring charge that lasted 7 months. The only reason that I found out about the transaction was because my credit card number had changed and they contacted me for a new one. Now, shame on me for not catching the reoccurring charge, but I have many monthly services and missed it. When I contacted the company the owner refused to contact me directly and I had to do an exchange in return for half of my money back and half membership usage of the new gym. I would have preferred a full refund. The facility is a dump to say the least. It's a disgusting excuse for a gym and I'm sorry I ever gave them a try. I would give them no stars if that were an option.
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Loss:
$700
Reason of review:
Problems with payment

Preferred solution: Full refund

Maria M Vfq

GYM closed and still being charged

The gym i was attending i miami lakes closed and i am still being charged for it, i was charged last month and on the 3rd it will be deducted again, i need a refund and cancel all future payment. Maria Marin 786-457-****
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Marirose A

Taking advantage of your customers

Hi: I was a client of yours, I ended the contract paying the balance they told me at that moment (10 years ago) Yesterday I received a call that I have a balance due of more that $1000 dollars, because I was supposed to send a letter of cancellation and never did. (Never told me that at when I paid) Apparently you kept the contract and never called or ask for payment until know. Im heading tomorrow to summit a complaint on the Department Of Consumer, although I already found out that there are thousands of complaint against this practice of yours. ffffff ffff fffffffff fffff fffffffffffffff ffffffffffffff ffffffffff ffffffffff fffffffffffff ffffff fffffff ffffffffffffff fffff ffffffffffffffffffffffffffffffffff ffffffff ffff ff fffffffff ffffffff ffffffffff fffffffff fffffffffffffff fffffffffffffff fffffff fffffffffffffffffffffffffff fffffff fff
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Loss:
$1000
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Do not pay for something I already paid

1 comment
Sophea Oxm

Hi! They are doing the same thing to my mom.

She did send a letter for the cancellation. This was 25 years ago. They never contacted her again and today they are calling that she needs to present evidence of letter of cancelation or they will take legal action.

Can you tell me how you resolve the issue? Should we talk with a lawyer?

Mathayus Bqt
map-marker White Plains, New York

Unhappy and problem at gym plus fraud

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I went to the gym in white plains to cancel my membership and they told me it was canceled. After a year just 2 months ago I found out they have been charging my account. I discovered they never canceled. I went in person to ask and try to solve this problem and I was treated really bad and was even told to leave. The women said she was in charged and said so many inappropriate things. I want my money back because I canceled in person and yet they still charged me. I will t and this matter to court if not solved asap.
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Reason of review:
Return, Exchange or Cancellation Policy
Amilia Phj
map-marker Miami, Florida

Mala pésima

Quiero un número o contacto de lady of América se mudaron y me cobran y no puedo usar el gimnasio que falta de respeto es esto
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Reason of review:
Problems with payment
Isabel C Old

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Address to sen a Check

I need to know your address to send a check. And I also need to know which will be the next month to pay because I live in San Juan, Puerto Rico. Towns and communities across Puerto Rico are entirely without power, more than ten weeks after Hurricane Maria. The gym was without power for 8 weeks. I understand that you are going to give a credit for the month of December and January. To compensate the two month that the gym was without the power. The devastation because a Hurricane Maria, with winds of 155 miles an hour, leaving the United States commonwealth on the brink of a humanitarian crisis
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Reason of review:
Fair pricing
Anonymous
map-marker Guaynabo, Guaynabo

Nu Lady of America nos quieren sacar dinero.

Hoy recibi llamada de Puerto Rico (787-462-****) indicando que estoy demanda por $10,000 por inclumplimiento de contrato con Nu Lady of America . Les dije que jamás he incumplido contrato y me estoy preparando para demanda. Nos cerraron en el 2010 y en el 2012 nos sacaron dinero de nuestra cuenta bancaria. Reclamé y me llamaron del 1-80*-697-**** en el 2012 donde revisé por internet que llovían las querellas. Me escribieron cobrando y les escribí en el 2012 diciendo que no debía. Cuatro años después (2016) me quieren demandar. Quiero que se entere el mundo que Nu Lady of America nos quiere sacar dinero a los que en una ocasion nos cerraron sin notificación previa.
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Reason of review:
Bad quality
4 comments
Sophea Oxm

Saludos, Han podido solucionar? A mi madre le está pasando lo mismo.

Entiendo en un scam. Llegaron a citarlos oficialmente a su hogar con la demanda o solamente fue por telefono?

Nota: Ella cancelo hace 25 años y ahora es que la estan llamando por $3,000 o que la de demandan. Por eso mi pregunta de si los llegaron a demandar a su hogar y no solamente por llamada telefonica.

Guest

Hola! Cuál fue la solución?

Me pasa lo mismo. Gracias

Guest

No te vayas lejos. Yo desde el año 2005 no voy a ese gimnasio y me estan demandando y que por $2,500?!!!!

Guest

Eso es verdad es un robo a mi me pasa lo mismo después de dos añis de haber cancelado resulta que ahora me están demandando .

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Anonymous
map-marker Miami, Florida

Pesima Experiencia ,cierre de gimnasio .

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El gimnacio ubicado en flaguer y la 82 en Miami cerro,no fui informada No tengo contrato pero cuando llame a otra locacion la sra Carla me dijo que debia hablar *** Biancala ubique y en la ultima comunicacion me dijo de muy mala forma q debia hacer una carta sobre porque no queria ir a la otra locacion...pregunte cuanto se demora en darme de baja?me contesto: tal vez un mes..pero ya empieza agosto me van a seguir descontando de mi cuenta?? su respuesta: buenas tardes y colgo..Sra Carla usted esta capacitada para ese trabajo deben tener una persona asi ,si mi intencion fuera seguir *** ustds yo podia ir pero si queria cancelar no estaba abierto el sistema de flaguer...De que estamos hablando.NO TENGO CONTRATO ME DESCUENTAN POR MES Y ESTA SRA ME DICE Q DEBO ESPERAR PARA CANCELAR,estamos hablando de ESTAFA???el 1800 nunca me atendio.deje mensajes nadie me llamo< quien se hace responsable de esto???
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Reason of review:
Poor customer service
Anonymous
map-marker Kendall, Florida

Lady Of America - Customer Care Review

I sing in at this gym thinking that was good,based in the lies that they tell you to sing in , the corporate guy named Christopher only talk Lies to costumer to tray to sell personal training and them he asign you with someone else he fire the good trainers becouse affect the corp to sell more personal trainers the equipment are old and grouse I don't understand why they still open and is really spensive the trainers can help you there becouse they get in trouble the girls at the counter are really nice but obviously who is in charge at this place have no clue how run a business I fell sorry for the owners they don't now how hired competent people to work there. This place is horrible never sing in here the other two locations are close becouse management is horrible and incompetent.
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Reason of review:
Poor customer service
Anonymous
map-marker Fort Lauderdale, Florida

Short Review on September&nbs-04:00;07,&nbs-04:00;2016

Biggest fraud in the world!!! My 18 month contract was up with these people on April 2016 and today, September 2016, they continue to charge me monthly. I have called and spoken to a ton of different people every month and they continue to do it. They are now trying to put me in collections. Ridiculous!
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker Miami, Florida

PAID FOR A SERVICE NEVER RECEIVED DUE CLOSING OUT OF BUSINESS

JUNE 20, PAID $90.00 CHECK CARD FOR A PERSONAL TRAINING THE SAME DAY I WAS SUPOSE TO RECEIVE MY FIRST PP , IT WAS CANCELED DUE GYM CLOSING ITS DOORS , I WAS TOLD THEY WILL GOING TO REINVURSE MY $90.00 BACK, I WAIT FOR A MONTH .SINCE I HAVEN'T RECEIVE ANY NOTE OR $$ I DECIDED TO DO MY RESEARCH AFTER 2 PHONE CALLAS. I WAS TOLD BY BIANCA AT LOA CORAL WAY LOCACION. MY RECORD WAS TRANSFER OVERTHERE WITHOUT MY AUTORIZATION. I DIDN'T KNOW WELL SHE TOLD ME THEY WON'T DO ANY REFUND, THAT I HAVE TWO CHOICES EITHER FORGET ABOUT THE $$$ OR TAKE PP CLASS WHICH WHO EVER THEY HAVE , TO ME THAT IS FRAUD. I WANT MY $$ BACK, I DON'T LIKE THAT GYM PERIOD. NEITHER THE WAY SHE TREATED ME. THANK
View full review
Loss:
$90
Reason of review:
want my money back

Preferred solution: Full refund

1 comment
Guest

The same with me, They are the worst gym and unprofessional

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