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Ladies First Fitness And Spa

Ladies First Fitness And Spa Reviews

www.ladiesfirstrocks.com
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Ladies First Fitness And Spa Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Ladies First Fitness And Spa has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied.

Positive Feedback

Some members reported long memberships and initial satisfaction before problems arose.

Negative Feedback / Risk Areas

  • Recurring Ladies First Fitness And Spa customer complaints cite rude staff and an unhelpful owner.
  • Reports of overcrowded classes and poor facilities affecting the workout experience.
  • Allegations of offensive social media content and bullying concerns.
  • Persistent billing issues where membership charges were not stopped after cancellation attempts.

Key Takeaways for Future Customers

  • Check Ladies First Fitness And Spa reviews before joining and ask about cancellation policies.
  • Confirm billing procedures and monitor charges to avoid recurring fees.
  • Expect variable customer service and potential crowding in classes.
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deb s Tsv

I'M NOT A VALUED CUSTOMER

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Paid about $300 yearly on and off since 2010.
  • - Kim, the childcare manager, acted rudely with dirty looks toward another paying customer.

Paid $300.00 yearly off and on since 2010. KIM "THE CHILDCARE MANAGER" sneaking around without anyone seeing her acting out childishly with sharing her feelings to me WITH DIRY LOOKS !!

and I seen and heard her give rude childish behavior to another paying customer in front of other employees. HER BEHAVIOR CAUSED LADIES FIRST TO LOOSE ME AS A LONG TIME PAYING MEMBER. I APPROACHED THE BUSINESS OWNER MICHOLE M ABOUT KIM CHILDISH, RUDE BEHAVIOR,, IN PERSON.

SHE REPLIED, THERE IS TWO SIDES TO EVERY STORY IN A RUDE MANNER. SHE MADE NO EFFORT TO RESOLVE THIS ISSUE WITH BEING BIAS IN FAVOR FOR KIM AND AGAINST ME AS A LOYAL PAYING MEMBER.

Cons:
  • Bias in favor for michole m employees
Reason of review:
BIAS IN FAVOR OF MICHOLE M EMPLOYEES ONLY

Preferred solution: Let the company propose a solution

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Anonymous
map-marker Dallas, Texas

Unethical

AI Highlights
  • - The business posted an offensive picture on Facebook of an overweight woman.
  • - I won’t support bullies and am reconsidering my 5-year membership.

I am disappointed with an unethical picture Ladies First Fitness and Spa posted on their facebook, of an overweight woman. it is very offensive and they have a large audience and many teenagers are able to see, which teaches them that it is OKAY to put others down.

This is a crucial time to be ANTI-BULLIES with so many suicides happening across the country due to bullying. http://www.youtube.com/watch?v=IyHX7wMJBY0 i DO NOT recommend supporting bullies.

I was happy with my 5 year membership until now though! But the damage that that one picture can do-- i do not want to be a part of!!!

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misprinzes

Ladies First Fitness is WAY over crowded and has rude employees

AI Highlights
  • - Classes are overcrowded and there isn’t enough room to move.
  • - Front desk staff are rude and unhelpful.
  • - The owner is rude and unhelpful.

This place is incredibly over crowded. The classes are so packed that you do not have enough room to do the moves and the people are rude.

I confronted the front desk about how crowed the class was and the lady there was so rude and useless.

Oh and don't even bother to try and take up your issues with the owner, she's just as rude and possibly even more useless than her employees. I have been a member for a long time and have decided to take my business elsewhere due to their overwhelming incompetency and lack of regard for customers.

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mileana

Ladies first fitness won't stop charging me

AI Highlights
  • - Sign-up requires bank account info.
  • - Front desk is often unmanned and unhelpful.
  • - Cancellation keeps charging; billing contact is often voicemail.

When I signed up for Ladies first fitness and spa they required me to give them my bank account info to sign up. After going for about a month, I realized this wasn't the place for me.

First off, the front is either never staffed or staffed with a bunch of half-wits that talk to you like you are annoying them anytime you ask a simple question. I was supposed to get a full tour after signing up and after asking twice I gave up and figured it out myself. Machines were broken and/or dirty...I could go on. But what *** me off the most is that even after I have tried several times to cancel they KEEP CHARGING ME! I've called the billing number which almost always seems to go to voicemail or is answered by someone who has a horrible attitude. I was told my membership was cancelled after the third time leaving a message and lo and behold, I've been charged again.

AVOID AVOID AVOID this gym!!!!!

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3 comments
Guest

That response would have been great the first 8 times I tried to get someone to answer my questions (or to even care to hear my issues with your gym). It would serve you well to take a good long look at your policy and staffing issues and maybe you wouldn't have people complaining all over the place.

Guest

Mileana,

We do apologize for any inconvenience. Our cancellation policy is clearly stated as a 30-day written notice.

You possible cancelled within your 30 days and were subject to a final payment. We would be happy to discuss your account with you if you would like to contact us please feel free to do so. If our billing number rolls over to voicemail it is only because all lines are busy at the moment. Please leave a message, all calls are returned same day or next day if the message is left after business hours.

Our offices were closed the 23rd - 26th.

We pride ourselves on being the best gym in the Antelope Valley for women and are awarded yearly with this recognition. Please contact us so we may clear up any issues you may be having.

Guest
reply icon Replying to comment of Guest-398098

B.s this gym would not cancel without 300$.my wife didnt like it either and was told it would cost and when she finally went in they charged a maintenance fee of 29 and 40 for the month and yet another 40 next month because she canceled late.is this place that hard up for money.what a joke alot of better gyms out there for alot less.

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