La Eqa

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Verified Reviewer
| map-marker Jacksonville, Florida

Heels are coming off my boot

Lacrosse Footwear - Heels are coming off my boot

I purchased these boots last year in 2022 wore them less than 10 times. Went on my first archery hunt of 2023 and the heels are coming off.

They have been stored in my house.

I wear a size 12 so I bought a 14 for thick socks in the winter time. Would like some help

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User's recommendation: Just make them right the first time

Robert C Ieo

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Verified Reviewer

Purchased 4 pair and received 3. Instead of customer service replacing 4th. unavailable with the next similar; they offered a refund. Not what a quality company would have done.

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Purchased 4 pair and received 3. Instead of customer service replacing 4th.

unavailable with the next similar; they offered a refund. Not what a quality company would have done.Purchased 4 pair and received 3. Instead of customer service replacing 4th.

unavailable with the next similar; they offered a refund. Not what a quality company would have done.

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Preferred solution: Replace with next option

Gordon B Wwn

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Verified Reviewer
| map-marker San Antonio, Texas

Order shortage

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My order was short 1 item. The customer service agent did not question my veracity but immediately placed a replacement order with a 3 day delivery.

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User's recommendation: A lot of companies could take lessons from LaCrosse Footwear.

Kenneth M Wor

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Verified Reviewer

Benefits

I put the wrong information on beneficiary. It want let me delete the information an put in the right answer.

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Preferred solution: Am an employee

Mariama Wxy
map-marker Sharon, Pennsylvania

Great service warranty and products

Found what I was looking for nobody has my size not Dunhams or Amazon or Tractor Supply Lacrosse has 15 and size 16 I always buy direct has recently had total knee and guess what my 14 dont fit now and of all the outdoor boot companies only Lacrosse could help me.

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User's recommendation: Best rubber boot out there

Brian S Mqj

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Verified Reviewer
| map-marker Jackson, Ohio

Damaged pair of boots

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Wore boots for a while and the side ripped out about a inch long not water proof anymore wore boots about a month in fine gravel nothing sharp leather must have been bad

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Loss:
$125

Preferred solution: A new pair of boots just like the ones I have

Kyle B Kqm

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Verified Reviewer
| map-marker Jennings, Louisiana

Sole fell off of my boots

Sole fell off my boots which Are Lacrosses boots that I bought for over $90 that I use to go deer hunting. They were good until the sole fell off

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Loss:
$100
Pros:
  • Nice boot for few months
  • Nice boots
  • Nice
Cons:
  • Fell apart in 6 months

Preferred solution: Let the company propose a solution

Kyle B Kqm

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Verified Reviewer
| map-marker New Orleans, Louisiana

Sole fell off my boots

Was walking and sole fell off while walking when I was trying to go hunting. I was not in mud while walking

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Loss:
$100
Pros:
  • Nice boots
  • Nice
Cons:
  • Fell apart

Preferred solution: Let the company propose a solution

User's recommendation: Not good until I get new boots or fixed

tammie z

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Verified Reviewer

I PURCHASED LACROSSE BOOTS FOR MY HUSBAND ON AMAZON HAVE TRIED TO RETURN OR SIMPLY EXCHANGE - THERS WERE TO BE WATERPROOF BOOTS AND WERE NOT .HIS FEET GO WET .LACROSSE MENS 8 INCH WATER PRF $149.

HIS FEET GOT WET WERE NOT WATER PROOF AND DID NOT STAN BEHIND THE BOOT .. ALL I WANTED WAS A EXCHANGE .

WANTED A WATERPROOF BOOT . AND SIMPLY VERY DISCOURAGED. I SENT EMAILS AND AND A PICTURE AS REQ AD NOTHING .

AND I DID A REVIEW AS WELL BACK IN NOVEMBER OF 2020. IS THERE ANYTHING YOUR COMPANY IS WILLING TO DO?

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Loss:
$149
Pros:
  • Comfort
Cons:
  • Not waterproof at all
  • Cant wear out side

Preferred solution: Full refund

Matt d Epp

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Verified Reviewer
| map-marker Portland, Oregon

Cracking boots

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Lacrosse Footwear - Cracking boots
Lacrosse Footwear - Cracking boots - Image 2

I have bought 2 pairs of lacrosse snake boots. Both pair are cracking at the toe instep.

They replaced the 1st pair.

But both were worthless within 6 months. Never buy another.

Boots at Walmart are much better and only cost 30 40 bucks.

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Pros:
  • Nice boot for few months
  • Nice boots for few months
Cons:
  • Fell apart in 6 months

Preferred solution: Let the company propose a solution

User's recommendation: Do not buy

Anonymous
map-marker Ballwin, Missouri

Am being charged twice for product.

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After I looked into problem further, it was discovered the initial charge when boots were ordered, had been dropped. When I actually received boots, I was then charged properly.

I've not yet taken possession of boots, as they are at friends house 2 hrs away.

So have not been able to try them on yet. Thank you Kate P. (LaCrosse cust.

service), for all ur valuable assistance. From Dan Reynolds

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User's recommendation: To trust LaCrosse customer support.

Anonymous
map-marker Ballwin, Missouri

Charged twice for boots ordered.

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To: Kate P., customer service at LaCrosse, I received COLD SNAP Hunting boots (sz 15W)and am being charged for them a second time. They were paid for when I initially ordered them.

Please advise.

I no longer have the ordering info. They were shipped to my friends address: Brian Small

Hartsburg, Mo.

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