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Lacks Furniture

Lacks Furniture

www.lacks.com
What is your customer experience with Lacks Furniture?

Lacks Furniture Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Lacks Furniture has a 1.1 star rating from 2 reviews with 100% unfavorable feedback. Consumers report poor customer service, long hold times on the payments phone, complaints about warranty and repair handling, and describe the price level as high. Recent recommendations say don't waste your time or money and cite worst customer service.

Key Takeaways for Future Customers

  • Check Lacks Furniture reviews before purchasing and verify warranty response expectations.
  • Expect extended wait times for billing or payments support and limited product-service diversity.

Negative Feedback / Risk Areas

  • Repeated Lacks Furniture customer complaints about unresponsive customer service and long hold times.
  • Reports of poor repair and replacement experiences and unclear warranty follow-up.

Positive Feedback

No positive comments were reported in the provided reviews.

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Michael J Xhy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problems with repair and replacement

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Customer service os terrible and so so the recliner and the warranty service. Terrible experience and wont be a customer again unless someone calls me back

Cons:
  • Terrible customer service and warranty service

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t waste your time or money

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Anonymous
map-marker Pittsburgh, Pennsylvania

Payments phone number on hold for hours

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AI Highlights
  • - Customer service never answers the phone; on hold for hours or days.
  • - Left messages with no reply or callback; please call 956-478-****.

Customer service never answered phone for days I been on hold for hours everytime I call. I get bumped from caller 5 to 30 and left messages and no reply and no call backs. I need someone to call me back at 956-478-****

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Audon P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payments phone number on hold for hours

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AI Highlights
  • - I've called for several days and been on hold for hours.
  • - I'm bumped back to 30 and never get an answer or callback; please contact me at 956-478-****.

I've called sever days in a row now and been on hold for hours. When I get down to caller 5 in bumps me back to 30 and never got an answer or a call back and need someone to reach out to me. 956-478-****

Preferred solution: Customer service to answer phone

User's recommendation: Worst customer service

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