Lacceti
Lacceti Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lacceti has a 1.0 star rating from 1 customer review with a 100% unfavorable distribution; consumers report poor customer service, limited product diversity, and a high price level.
Positive Feedback
No positive aspects were reported in the available review; the single reviewer focused on product fit and refund interactions.
Negative Feedback / Risk Areas
- Repeated sizing errors and misleading product fit contributed to dissatisfaction in Lacceti reviews.
- Refunds required extra payments and slow responses, highlighting Lacceti customer complaints about billing and refunds.
- Poor customer service communication and unexpected international shipping contributed to trust issues.
Key Takeaways for Future Customers
- Expect to verify sizing carefully and confirm return/refund policies before purchase.
- Monitor billing and refund terms and ask about shipping origin to avoid surprise costs.
- Consider contacting customer service for clarification about subscriptions or order handling prior to buying.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lacceti has a 1.0 star rating from 1 customer review with a 100% unfavorable distribution; consumers report poor customer service, limited product diversity, and a high price level.
Positive Feedback
No positive aspects were reported in the available review; the single reviewer focused on product fit and refund interactions.
Negative Feedback / Risk Areas
- Repeated sizing errors and misleading product fit contributed to dissatisfaction in Lacceti reviews.
- Refunds required extra payments and slow responses, highlighting Lacceti customer complaints about billing and refunds.
- Poor customer service communication and unexpected international shipping contributed to trust issues.
Key Takeaways for Future Customers
- Expect to verify sizing carefully and confirm return/refund policies before purchase.
- Monitor billing and refund terms and ask about shipping origin to avoid surprise costs.
- Consider contacting customer service for clarification about subscriptions or order handling prior to buying.
Turn one complaint into a collective action
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Verified Reviewer
They want more money in order to issue a refund
- - Bought a coat from lacceti for $90.
- - Shipped XS not XL; promised refund if largest coat wasn't right; now $60 to process; Astrid emails from Australia.
They are in Australia and I already listed all the steps I took to get my money back and the issue now is that they want to charge me for a refund to be processed
They sent a coat that was size like an XS but it was an XL.. they said if I would send $30 more, they would send a larger coat to see if the sleeves of a 3X would reach my wrists. The 3x was even smaller than the first coat. They had promised a refund if the largest one wasn't right either.
Now I'm requesting the refund and they want $60 more dollars to process a refund.
I've been emailing with someone named Astrid and apparently this company is in Australia which I wouldn't have bought from if that was stated up front. The emails from them are coming from support@***.com each time a person named Astrid.
Preferred solution: Full refund
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