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LAB Life and Beauty

LAB Life and Beauty

lab-lifeandbeauty.com
What is your customer experience with LAB Life and Beauty?

LAB Life and Beauty Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

LAB Life and Beauty has a 1.0 star rating from 6 reviews with consumers mostly dissatisfied; the rating distribution shows 89% unfavorable. Recent recommendations warn "Do not buy anything from this Company." Customers cite website issues, exchange, refund and cancellation policy failures and high price levels.

Positive Feedback

Few reviewers reported receiving products, but no consistent praise for support or value emerged in LAB Life and Beauty reviews.

Negative Feedback / Risk Areas

  • Repeated LAB Life and Beauty customer complaints about unresponsive customer service and nonworking phone numbers.
  • Frequent reports of delayed or missing refunds and returns, with refunds not processed.
  • Issues with faulty goods and no exchange or repair support; concerns over website and order tracking.

Key Takeaways for Future Customers

  • Expect poor customer service and difficulty getting refunds; verify payment protections before ordering.
  • Consider the high price against reported issues and check alternative vendors rather than relying on membership or auto-ship options tied to this brand.
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Show reviews that mention
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Anonymous
map-marker Waterlooville, Hampshire

Terrible Customer Service

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Returned a faulty device recorded delivery 5 weeks ago no response or replacement received no replies to my emails the phone number listed no longer in service. May have to contact Trading Standards as not acceptable.

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User's recommendation: Do not buy anything from this Company

Zamara Arn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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Rubbish company returned a faulty item on 1st June & still waiting for a refund £275 . Email after email & nothing don't even answeri Avoid like the plague.

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User's recommendation: Don't.

Lorine Zlh

Faulty items

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The phone number is not working.

They do not answer emails.

And they do not even acknowledge receipt of emails.

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User's recommendation: Don't touch with a barge pole

Ronson Iex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need new charging cable

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Updated by user Jul 09, 2025

Seem to have to many issues trying to contact lab beautyPlus today wanted to purchase a cable direct from lab, to find the discount email never arrivedAlso other customers seem to have had problems with LAB beautyCustomer services @ LAB beauty is appalling

Original review Jul 08, 2025

This is so annoying

Ive contacted LAB life via email over six months ago No response issue still has not been resolved

I need new charging cables for both of my appliances

Either tell where to purchase or plz replace mine

You can either contact on my mobile 0782812**** or email me anitasorrell642@***.com

Much appreciated many thanks

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Jc Ked

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Faulty product

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Would be good if you could phone the people and speak to a live person or at least answer the emails that I sent

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Berklee Zpa

Do not know if company is still operating.

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have had no response to my enquiry from company.I am very disappointed as I have no help from them regarding product which I had purchased.

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Anonymous
map-marker Bristol, Bristol

Faulty goods

I am trying to make contact with this company left emails left contact number still no reply would like to speak to a person

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User's recommendation: Careful what you purchase

Toby Y Owb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received my order

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Contains 1 confidential file for company representatives

Just a warning. I think this is a sham company.

I never received my order and they never responded to my email inquiry. My order says it was shipped out, but no details were provided.

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User's recommendation: Do not order from this company.

Anonymous
map-marker Newport, Wales

Query about face mask

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I cannot get a response from the company , maybe close for Xmas I have spronlrm with my mask and just want to know what to do . , do send it for inspection ?

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Anonymous
map-marker Croydon, England

Unhappy

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I received my product last week lip+eye photon with the Lab lines cream as a package deal .I used this last night my first time and this morning my skin feels burnt and very sore

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