Lab Charge
Lab Charge Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lab Charge has a 2.4 star rating from 1 customer review. Consumers are mostly dissatisfied and a recent recommendation says "Avoid like the plague!". Reviews cite poor product quality, slow or absent customer service, and a high price level.
Key Takeaways for Future Customers
- Read Lab Charge reviews before purchasing to confirm product reliability.
- Expect slow support and possible warranty disputes when contacting customer service.
Negative Feedback / Risk Areas
- Lab Charge customer complaints focus on non-responsive customer service and delayed replies.
- Reports of products failing within days and high pricing relative to quality.
Positive Feedback
No positive feedback appears in the available review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lab Charge has a 2.4 star rating from 1 customer review. Consumers are mostly dissatisfied and a recent recommendation says "Avoid like the plague!". Reviews cite poor product quality, slow or absent customer service, and a high price level.
Key Takeaways for Future Customers
- Read Lab Charge reviews before purchasing to confirm product reliability.
- Expect slow support and possible warranty disputes when contacting customer service.
Negative Feedback / Risk Areas
- Lab Charge customer complaints focus on non-responsive customer service and delayed replies.
- Reports of products failing within days and high pricing relative to quality.
Positive Feedback
No positive feedback appears in the available review.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer |
Dallas, Texas
Resolved: Absent/Lying Customer Service
- - Slow, unresponsive customer service.
- - Product whines loudly and grinds after 5 days.
- - Guarantee replies took ~2 weeks with generic guidance; BBB planned.
Company fixed the issue and I have been provided with product replacement. After filing a complaint with the BBB, they were quick to respond and actually handle the matter.
After filing a complaint with the BBB, they were quick to respond and actually handle the matter!The BBB genuinely does have your back!
They have been able to settle 2 different company issues that I've had that the companies refused to handle or straight up wouldn't respond. File a case with the BBB.
Word of advice, avoid this company like the plague!
Products are poor quality, 1 of them started a VERY high pitch whine and is grinding only after 5 days of use. I purchased them directly from the joke of a company's website. Upon checking into their "guarantee" with customer service, it took about 2 weeks for somebody to respond. They responded with a very generic copy and paste tutorial to deal with technical issues.
I tried all the tutorial said, still broken so I let them know and even sent them a video of the issue.
Customer service is STILL avoiding me and will not accept accountability.
I'm assuming because they know it's a bad unit and they don't like to replace them, as I've read online. I will now file an official complaint with the BBB to see if they can step in to hold the terrible company accountable for their poor quality products and services.
- Absent customer service
- Poor quality products
- False warranty and guarantee
Preferred solution: Full refund
User's recommendation: Avoid like the plague!
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