La Paz Service Center
La Paz Service Center Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
La Paz Service Center has 2.5 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "GET A 2ND OPINION".
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
La Paz Service Center has 2.5 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "GET A 2ND OPINION".
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
Laguna Niguel, California
Gross over charge on parts and labor
On Oct. 11 2023 when I started my 2001 Toyota Tundra it was running really rough like one of the sparkplug wires got pulled off accidently.
So I got a recommendation from another source to take it to Lapaz Service Center on Aliso Creek Road in Aliso Viejo. They looked at the truck and told me that one of the coils for cylinder #5 was Burned out, and need to be replaced. The repair fee would come to $540. 24.
Not knowing what a cylinder coil was to begin with, if I wanted to continue to use my truck for work the next day, I had to authorize the repair.
I paid the full fee of $540.24 that I authorized by a form I signed. Too bad I had not investigated How to replace a coil on a 2001 Tundra truck Youtube video, because I watched a mechanic replace that same coil (costing $27 from Amazon), on the same year make and model truck and he did it in 5 minutes using only a socket wrench.
They charged me $325 LABOR to do this 5 minute operation along with removing the Check Engine light, (which I did earlier this year, with my hand held vehicle computer taking 5 minutes). They replaced the sparkplugs must have taken a half hour) which I never asked them to do.
So I was charge $199 for a part costing
$27, and $325 labor for a one hour job.
Bottom line I got Hosed royally! Was it my fault...yes, for not checking with other sources first, but common
People, how do you sleep at night?
Preferred solution: Price reduction
User's recommendation: GET A 2ND OPINION
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