map-marker Opelousas, Louisiana

Call in she was great helpful

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Just called in for assistance with my policy she was helpful. Been with FB for over 15 yrs Thank you Happy Well done
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Thomas B Lfa

Not ONE competent agent in Alexandria, La.

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Always need a paper signed. DONE !

Can't find it. Oh, here it is still on desk. Still driving around for 30 days w/no auto insurance. W/O my knowledge.

Was told all taken care of. Thank God no accidents! Went to talk to my agent, he has been transferred, was told U must go to Leesville. NOPE!

Got a new agent. Every single month is a differ amount. Like a variable interest rate does. Wrote a check was posted as cashed.

Now being charged from auto draft 2 x the payment for one month. Called no one can help me or fix anything.

No one even knows what my monthly rate is. Where do these ppl get trained?

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Preferred solution: My exact amount owed per month

User's recommendation: GO ELSEWHERE

Alexsis Wtv
map-marker Houston, Texas

La Farm Bureau

I had my Homeowners and auto insurance thru La Farm Bureau...we had a claim for a small kitchen fire. Everything was great..claim handled great. Until time for renewal and we were told that they no longer wanted our business because of the claim. By the way the claim was only around $10,000. I thought this is what we bought insurance for?? I guess not. They dropped us like a hot potatoe. Right after we were dropped I read in the newspaper that insurance claims in our Parish for Farm Bureau were at record lows...imagine that!! I guess if you drop everyone that has a claim you will have great numbers. What a worthless company. I am 41 years old and this was my first insurance claim ever. If I would have known that they would do this to me I would have never filed a claim and would have fixed it myself. WOW
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map-marker Slidell, Louisiana

I love Farm Bureau

We as a family had been using Geico for over 10 years. They never would pay a claim nor would they help in any way but were always so nice to us saying if there was anything else they could do to let them know. However they never did a thing. Once my daughter had a school mate who stole her car while intoxicated and hit someone. Geico of course didn't pay saying my daughter was responsible for her keys etc. I asked them what I was supposed to do, they said "have a nice day and if there is anything we can do let us know". My 23 year old daughter kept Geico but all of the rest of us switched. My husband and I went with Farm Bureau. Nearly a month ago my daughter who kept Geico totaled her car. Geico has yet to give her any money with which to buy a new car. She's paid an incredible amount of money to them over the years as she lives in Las Vegas and car insurance is really high there. Freaky that this happened but my 17 year old totaled his car a week ago in North Carolina where we now live. Farm Bureau was on top of it from the very beginning. They had his car paid off in two days (a 2011 Chevy Aveo) and gave us a check for the remainder. My daughter is still waiting. Geico doesn't pay claims and if they do (we have yet to see) they certainly don't do it in a timely manner. Geico you suck, Farm Bureau we love you!!!!
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1 comment
Tracy B Tak

Ummm wait til a spouse dies. Then you won't love them.

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Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

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