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La Choy

La Choy

www.lachoy.com
What is your customer experience with La Choy?

La Choy Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

La Choy has a 2.5 star rating from 2 reviews and overall sentiment is mostly dissatisfied, with recurring issues noted across product quality and packaging.

Key Takeaways for Future Customers

  • La Choy reviews mention good taste but smaller portions and sauce-heavy servings.
  • Expect possible label errors and packaging changes affecting product experience.
  • Report issues to customer service for replacements, as some customers requested replies.

Negative Feedback / Risk Areas

  • Frequent complaints about wrong labeling and shorted chicken portions.
  • Caps and lids are reported hard to open and packaging changes altered flavor.
  • Wonton and some products described as poor quality or different from original.

Positive Feedback

Customers still note good food and a generally great taste despite consistency and packaging concerns.

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Media from reviews

La Choy - Labels wrong
La Choy - Labels wrong - Image 2La Choy - Hate the lid on soy sauce!La Choy - Product unsatisfactory
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Show reviews that mention
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Featured
Barbara Jo W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Iron River, Wisconsin

Labels wrong

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AI Highlights
  • - Customer paid almost $7 for chicken chow mein.
  • - Can contained beef instead of chicken chow mein.
  • - Requests refund or free cans with correct labeling.
La Choy - Labels wrong
La Choy - Labels wrong - Image 2

I paid almost $7.00 for chicken chow mein. Imagine my surprise when I opened the can (using a knife to split the tape so I could separate the cans); it was beef.

Do your people not pay attention to what they are doing when loading cans? A big disappointment in having to eat beef.

I believe your company owes me either money or some free cans that are labeled correctly as to what I want. Thank you, BJ White.

User's recommendation: Can't trust labels

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Sandra P Kee
map-marker Venice, Florida

Hate the lid on soy sauce!

AI Highlights
  • - The red lid on the 15 oz soy sauce is hard to open; the older screw-top was easier to use.
  • - Now I buy a Kikkoman bottle and refill it with La Choy.
La Choy - Hate the lid on soy sauce!
Updated by user Oct 28, 2025

bad package not addressed

Original review Oct 24, 2025

The red lid on the 15 oz soy sauce is impossible. I either break a nail trying to open it or have to use my teeth to flip the cap.

I clean it every time, so it is not because it is stuck.

The older style screw top with a plastic tip with *** was much easier to use. Right now, I buy a bottle of Kikkoman soy sauce and refill it with my favorite La Choy.

Pros:
  • Great taste
Cons:
  • Bad cap

Preferred solution: Change the cap

User's recommendation: I’m

View full review
Gilberte Oyj

Product was horrible

I purchased the Lachoy wonton soup. I can usually eat anything but the wonton tasted like dough. It tasted so bad that I gave it to my dog.

User's recommendation: Never buy their wonton soup

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Jeffrey M Ice

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Duanesburg, New York

Product unsatisfactory

La Choy - Product unsatisfactory
Contains 1 confidential file for company representatives

I bought a bag of sweet and sour chicken and received 7 pieces of chicken and 2 bags of sauce not happy don't buy

Loss:
$9
Pros:
  • Good food
Cons:
  • If your on a diet you will get bare minimum food and a lot of sauce

Preferred solution: Full refund

User's recommendation: Food is good but not a lot of food 7 pieces of chicken and 2 bags of sauce

View full review
Teri B Jod

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Something is different

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Updated by user May 08, 2024

The chow main is different, it does not taste like it used to taste.. they must use teriyaki in it now and it’s down right not the same….

How can I get chicken chow neon with no teriyaki in it?? I miss the original chicken chow mein

Original review Apr 08, 2024

How to get the original chicken chow mein?? The new stuff does not taste right at all. It has a teriyaki taste.

Preferred solution: I just want to know how I can get the original chicken chow mein that does not taste like teriyaki

View full review
Lonie S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shorted on chicken and received 2 packs of sauce

AI Highlights
  • - Got hardly any chicken.
  • - Received two sauce packets.
  • - Pack was supposed to include a sweet sauce packet.

I bought pack of chicken with a sweet sauce packet and got hardly any chicken and 2 packets of sauce. I have a picture of the code on the bag if you need it.

Thanks would appreciate a reply. Lonie Sharp

View full review
Kandace Jpi

Why did they stop making the Mimi egg rolls

I hear they you stopped making them I was wondering why many people still would love them would like if they started to make they again and where I could purchase them

View full review
Maddison G Jkt

Wow, you changed your chicken chow mein gravy, it is terrible. That was one of my favorite meals in the world.

AI Highlights
  • - Longtime chow mein tied to memories of my mom.
  • - Gravy was changed and not the same.
  • - It is too sweet and chicken pieces are dark brown.

I have eaten your chicken chow mein since I was a little girl. I used to split it with my mom.

She is gone now. I am old. But eating it always made me remember such good times with my mom. It was like comfort food.

A while back you changed the gravy…..I bought it the other day to see if it had changed back. Nope. What a disappointment. It is too sweet, and the chicken pieces are dark brown now?

Yuck. I will not be buying it ever again. It saddens me.

Why change something so good? Not a smart move.

View full review
1 comment
Guest

I agree it isn't good. i won't eat it again.

Anonymous
map-marker Tucson, Arizona

Wrong order # 3

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AI Highlights
  • - Three attempts to get the order right, all incorrect.
  • - They ordered La Choy chop suey vegetables but received La Choy stir fry.
  • - They are giving up.

I am fed up with amazon in trying to get this order right. I have tried three times to get this right, at this time you have struck out. Three times I have ordered La Choy chop suey vegetables, I received LaChoy stir fry instead I give up.

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Anonymous
map-marker Southbridge, Massachusetts

Looking for a product

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I cannot find teriyaki sauce in any stores. Or it cost $23.00 on Amazon. Can I order from the lachoy company?

View full review

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