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La Capitol Federal Credit Union

La Capitol Federal Credit Union

www.lacapfcu.org
What is your customer experience with La Capitol Federal Credit Union?

La Capitol Federal Credit Union Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

La Capitol Federal Credit Union has a 1.0 star rating from 1 review, with overall sentiment clearly negative and consumers unhappy with price level and service.

Positive Feedback

Few or no positive comments; no favorable experiences highlighted in the available La Capitol Federal Credit Union reviews.

Negative Feedback / Risk Areas

  • Repeated mention of poor customer service and unresponsive after-hours card support.
  • Concerns about privacy and data security and high price level reported.
  • Delays in auto loan decisions prompt customer complaints about responsiveness.

Key Takeaways for Future Customers

  • Expect limited support outside business hours and verify loan application follow-up timeframes.
  • Consider reviewing customer complaints and current membership alternatives before committing.
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Verified Reviewer

LaCapitol takes and gives 0 back

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Their customer service is detestable. Dealing with card services after hours is an exercise in futility. I would rather eat my own eye balls than continue banking with them.

Preferred solution: My debit card restored to functionality without having to go in to their store.

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Anonymous
map-marker Town Creek, Alabama

To find out if my loan app was received

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I have not received a determination on my auto loan request yet. Please expedite. You can contact us at 225-284-**** or chbrown1961@***.com.

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