Tedric Mak
map-marker Walpole, New Hampshire

Want a company to send you the wrong order and charge your credit card over and over then this company is for you!

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I placed an order for Christmas gifts and when it arrived it was wrong so The day the order arrived I called and emailed to get the order corrected. I could only leave a voice mail and got an email response that said “go ahead and eat the chocolate”. After emailing for several days they refused to correct the order ad refused to help me return the unordered, unwanted chocolate. Then I checked my bank account. They refused to correct their error so I am stuck with chocolate I do not want and I discovered they charged my credit card multiple times to the tune of $624.00!!!!!!!!!!
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Loss:
$624
Cons:
  • Fraudulently charged my credit card
  • Sent me the wrong order
  • Were not responsive
Reason of review:
Poor customer service

Preferred solution: Full refund

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