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L Unique Assurances generales

L Unique Assurances generales

www.lunique.qc.ca
What is your customer experience with L Unique Assurances generales?

L Unique Assurances generales Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

L Unique Assurances generales has a 2.8 star rating from 1 review; consumers are mostly neutral and a recent recommendation says "AVOID THEM, SHOP AROUND".

Positive Feedback

The single reviewer clearly explains a payment scheduling need and awaits confirmation, showing some direct communication with the insurer and clarity in the billing request.

Negative Feedback / Risk Areas

  • Inflexible payment dates creating hardship and prompting customer complaints about billing timing.
  • Perceived poor responsiveness leading to a recommendation to avoid them in L Unique Assurances generales reviews.

Key Takeaways for Future Customers

  • Confirm payment date flexibility and subscription or policy payment terms before signing up.
  • Ask about customer service timelines for changes and any refund or adjustment procedures.
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Resolved
Garry Y Pug

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Resolved: Payments

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AI Highlights
  • Current payments are on the 14th of each month, which is a burden.
  • Wants payment dates moved to the 29th; pensions arrive on the 29th and 30th.
Updated by user Jan 20, 2024

Wasn't customer service but a manager named Sabrina...10 mins after you notified them. Then they mailed new arrangement that was way off so I contacted her again. She again amended matter so I'll know 100% this week if done properly.Sabrina was stellar, and so are you folks.Thanks

Updated by user Jan 15, 2024

They called me same day, sent me an email confirmation and it seems a-ok.

Original review Jan 10, 2024

I currently have payments on the 14th of each month but its become a burden

I wish to push back payment dates to the 29th of each month as this convenes be better. I only receive pensions on the 29th and 30th days of the month so the logic is clear.

Thanking you in advance and awaiting confirmation I remain yours truly

Garry Young

Cons:
  • Sketchy

Preferred solution: Fairness to a simple request Apology for so much buck passing: not our dept etc, etc ad nauseum

User's recommendation: AVOID THEM, SHOP AROUND

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Charles

Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

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