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Unprofessional staff and services

I had a terrible experience with L&B Management, recently hired by my HOA. They were supposed to take care of the snow fall but their representative was unprofessional and their management services were subpar. I would not recommend this company to anyone and believe they should not be in business. It's a shame that they are allowed to treat paying customers in such a poor manner. My advice is to steer clear of them at all costs. I would rate them a negative 4 stars, but unfortunately I can only give them one star.

User's recommendation: stay away.

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#4319576 Review #4319576 is a subjective opinion of poster.
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Verified Reviewer New Reviewer

This is a racket.

1.0
This team, especially Joelle, is the worst. Racist personified. Be ashamed to employ her. Shame upon the entire Firm of L&B management.
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#4005027 Review #4005027 is a subjective opinion of poster.
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The word out of how unscrupulous this team is, Joelle is a troublemaker.

Absolutely the rudest most disrespectful treatment from Jo, who “where the buck stops”,so she says.

1.0
Spent over a month now with unacceptable heat. They called in their people who said they resolved it but it hasnt been resolved. The worst part is they they dont take responsibility and do it in a very condescending and disrespectful way then expect the tenant to pay the bill, when they are the ones who called in their people. They have horrible reviews and have been called slumlords. Seems the shoe fits Joelle, the big cheese where the buck stops with her.

User's recommendation: If you’re looking for a property management firm, DoN’T use this one.

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#2254970

This firm is shameful. Don’t address problems and they are condescending, manipulative, disrespectful and untrustworthy.

“JO” is the absolute worst. She challenges everything and is late in paying our utilities, etc.

No accountability and refused to share invoices. Our tenants are FED UP with her and the entire management team should be ashamed of her.

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#3332729 Review #3332729 is a subjective opinion of poster.
Location
Cincinnati, Ohio

Slumlords

L and B Management Firm should not have the word "management" in their title. They're firm on ONE THING: Collecting money. But what a tenant gets for that money is poor management. They are sexist and racist, incredibly rude, and ignore necessary maintenance issues. They will pass off responsibility by saying that they need approval from the owner and then say they didn't get approval from the owner and therefore cannot perform NECESSARY maintenance. The building I rented from them was in disarray when I moved in, even though they had almost a month to get it in shape after I paid them a hefty deposit (almost nothing had been done that I was told would be done). Hardwood floors where carpet was taken up were not finished as I was told they would be (still had staples with pieces of carpet!). Boards with nails in them and splinters come off the floors all the time. Stains from a previous tenant cover the unfinished hardwood floors. Construction equipment, previous tenant's discarded furniture was still in apartment, along with a bag of empty beer cans from the person who was supposed to have been working to get the place in shape. Windows don't lock, some of them don't open. Basement smells like mold and shows signs of a former *** lab (checked online for what to look for in such a case after bouts of unexplained illness). After continuously having maintenance issues ignored by L and B, I called the city building inspector and she had a long list of violations as soon as I welcomed her in the door. The only bit of advice I can give to anyone considering renting from L and B Management firm is to run long, hard, and fast in the other direction.
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#2254972

You are so right. Slumlords. They should be respectful but they are the worst and I believe they are untrustworthy.

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#1041340

I completely agree. I called them yesterday to manage a property and they were extremely rude.

No signing up with them nor am I recommending them.

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#455321 Review #455321 is a subjective opinion of poster.
Location
Cincinnati, Ohio
New Reviewer

Horrible Property Management

L & B management of Cincinnati Ohio is the most unorganized company I have had the displeasure of working with. As a property investor, you trust your management company has you best interest to lower costs and increase revenues. I should have know the day I stopped...
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#2255023

I totally 100% agree. From the leader Bruce on down to JO. Unethical and very rude.

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#258775 Review #258775 is a subjective opinion of poster.
Location
Maineville, Ohio
Loss
$5000

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