
Unclaimed
KZ Recreational Vehicles Reviews
2.6K
CLAIMED LOSSES
10
TOTAL REVIEWS
4K
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RVs, Motorhomes and Trailers Expert Talks
KZ Recreational Vehicles Reviews
New Reviewer
I've had so much go wrong I can't trust it to go anywhere. It's a lemon. And that's to bad.
I want my money back. Or you buy it back. Bretz has had it for 16 weeks off and on and has never fixed it. A breaker burned up and was told we was lucky the fifth wheel didn't burn up. I don't want it please take it back. My wife is afraid to go in it. I'm fraid to go anywhere. Please let's settle this buy it back. Bretz has treated us poorly.
ID
Pros
- Its beautiful
Preferred solution
Full refund
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Verified Reviewer New ReviewerMultiple problems with 5th wheel
Update by user Sep 29, 2020
Contacted customer service at KZ today by e-mail.-9-29-20.let them know I contacted pissed customer and next action would be attorney general.
Original review posted by user Sep 28, 2020
I bought a KZ Durango in 2018. Have had a long list of problems with the unit since purchase including refridgerator, awnings, slide-outs, holding tank sensors, speakers, charger plug-ins, recliners, water heater, leveling system, etc.-The list goes on and on. The warranty is basically worthless, as I can not get a response from KZ most of the time, they do not return phone calls or e-mails, and do not follow through with promises they make when I do contact them unless I continue to make numerous requests. I bought an additional 3 year warranty which is useless. The dealer I bought the unit from quit selling KZ RVs because they said KZ denies all warranty claims. My fifth wheel has been in the shop half of the two years I have owned it, and I have only used it on three trips. I paid over $50,000 for a piece of junk. Steve Lawson User's recommendation: Dont buy KZ.
ID
Service
Kz Recreational Vehicles Customer Care
Pros
- Like the actual trailer
Cons
- Customer service is a joke
Preferred solution
Let the company propose a solution
Just to put it out there
201* 241RLK, lots of little problems (which were so far covered under warranty, but a pain). Serviced twice because bedroom TV didn't work, bed frame broke, awning missing a bolt, Power shut off didn't work, and the DVD player didn't work. All of this took 3 trips to the dealer.
User's recommendation: Don't put your rig on a seasonal site an hour away for the first year.
ID
Location
Berwick, Pennsylvania
Very good and informative mr Miller
All taken care of thank you
ID
Service
Kz Recreational Vehicles Customer Care
Reason of review
Good quality
New Reviewer
Breaker tripping
Breaker tripping I have a breaker the 15 / 20 breaker the 20 amp part is tripping.
ID
New Reviewer
Unhappy
No tag on chairs Recliners have not worked from the day of purchase & we were told to take pics of tags & there are no tags in either chairs
ID
Location
Dallas, Texas
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
New Reviewer
SN231VRL
Where is the hot water heater bypass?
ID
Reason of review
Good quality
New Reviewer
Awning broke less than 2 weeks out of warranty
Left several messages dating back 2 weeks ago about our awning. We have sent in pics and video to Taylor. We have had no response from her. It's getting very irritating. We have sent multiple email messages and 2 voice mail messages today.
1 comment
ID
Service
Kz Recreational Vehicles Customer Care
Reason of review
Poor customer service
Companies Similar to KZ Recreational Vehicles
New Reviewer
Kz camper
Bought my 2009 kz mtx toy hauler new from Beckleys Rv. We took it out for the first time and the heater quit working,motor quit working on drop down bed,all senscers quit working for septic and water.radio kept coming on in the middle of night,gas and smoke detector keeps going off,both have been replace and they still keep going off.sink leaks water. Water leaking around antenna since the day i bought it. I took camper out this past weekend, and found a leak in the bedroom wall,all seals have been caulk but stll leak, Beckleys wants 900.00 to fix it,evening thow i have another year warranty left they said its not covered. I will never buy another kz camper or any camper from becklleys.
2 comments
ID
Loss
$1500
New Reviewer
Kz Junk
Bought my camper new in 2009,from Beckleys Rv, i took it out one time,heater quit working,radio kept going on and off in the middle of night.leaks water through antenna,motor went bad for drop down bed,gas detector keeps going off and also smoke detector.sink leaking,outside speakers were mounting up side down. We have used camper about 12 times.we just got back from ocean city,md.why we were there we found a soft spot in are bedroom wall from rain.i had caulk all areas and it still leaks. Beckley wants 900.00 too fix it.I still have anothet year warranty on camper,but beckleys said it wasnt covered.I will never buy another camper from Becklys rvs or another kz.
ID
Loss
$1100
Brands Related to KZ Recreational Vehicles
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KZ Recreational Vehicles
not good cust service