Very Poor Management

Horrible experience, very unprofessional, they have been. After 1 hour past the appointment we were still not seen by the doctor yet. When I asked why, the manager just said it's like any hospitals you should expect delays by hours for surgery. And the best part yet is she said you can leave if you want to. I don't care what excuses you have, poor management is poor management. Just admit it and be apologetic. If you enjoy the wait and have no other things going on in your life just feel free to kill time here. For these reasons, I'm leaving them. My time is precious and I don't want them to waste it anymore.
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ID
#1103159 Review #1103159 is a subjective opinion of poster.
Service
Kwon Pediatric Dentistry Customer Care
Reason of review
Poor customer service
New Reviewer

No Appointment

A few days back I was looking for some good dentist for my son, and I came to know about Dr. Kwons Pediatric Dentistry through an advertisement. I found their services lucrative, so I made my mind to consult him. I called them for an appointment, but no one took my call. One day receptionist picked up the call and said to me wait for two days will inform you. We all believe that taking your child to a doctor is not a headache as he is a savior. But, this statement went wrong when I took my daughter to Dr. Kwons Pediatric Dentistry as she had a toothache. Before any proper check up, and medication doctor directly gave her sedation that made her situation even worse.
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ID
#1093129 Review #1093129 is a subjective opinion of poster.
Service
Kwon Pediatric Dentistry Dentistry Doctor
Reason of review
Poor customer service
New Reviewer

Worst Services

My experience with Dr. Kwons Pediatric Dentistry was very bad. One of my neighbors suggested Kwon Pediatric Dentistry and decided to give them a visit. Last week I took my four years daughter to Dr. Kwons Pediatric Dentistry as she had a toothache. I was surprised to see that he gave her sedation without knowing the actual problem. My daughters situation becomes even worse than before. They just know how to make money from patients by attracting them with their lucrative advertisements. I will never go to this clinic, providing services is the second thing, but they dont even check the patient properly. Worst Experience! Not at all Recommended!
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ID
#1074141 Review #1074141 is a subjective opinion of poster.
Service
Kwon Pediatric Dentistry Dental Service
Reason of review
Bad quality

Dr. Kwon pediatric dentistry is pathetic!

It was very lucrative advertisements from Dr. Kwon pediatric dentistry that promised to give world class dental services took me to them. Without understanding the cause of my pain, they started to cut the teeth for leveling and a pre-cap process which gave me unbearable pain which lasted for one month. Finally, I decided to consult another doctor and got shocked when he revealed that the cutting of teeth was improper and has caused damage by cutting till the nerve. I do not recommend going to Dr. Kwon pediatric dentistry for a dental implant! I'm so disappointed with their ridiculous service. Dr. Kwon pediatric dentistry is pathetic!
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ID
#1064085 Review #1064085 is a subjective opinion of poster.
Service
Kwon Pediatric Dentistry Dental Service
Reason of review
Bad quality
New Reviewer

Worst Pediatrician Ever!

Yesterday I took my kid to Dr.Kwon pediatric dentistry for a small root canal treatment. As soon as I reached the clinic, the doctor was not available neither no one was available at the front desk. I waited for 1 hour. But, my worries started as soon as I met the doctor. The nurse took my kid inside and started the treatment without any sedation. I was quite worried as my kid is just 3 years old. Now, after the treatment, my kid is in more pain from before. They told me to visit them next week. I did not like the Dr. Kwon pediatric’s services at all. Not Recommended.
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1 comment
#1321283

I'm sorry your child is suffering. There is nothing worse as a parent.

I know you would gladly take it upon yourself in order to relieve the child.

Shame on that office for sloppy (read : uncaring) work. Pediatrics is different from adults.

Bet they were johnnie-on-the-spot when it came to collecting their fee.

ID
#1039835 Review #1039835 is a subjective opinion of poster.
Location
Flowery Branch, Georgia
Service
Kwon Pediatric Dentistry Dentistry Doctor
Reason of review
Poor customer service

Bad staff and worst services

Last weekend, I had a very bad experience at Dr. Kwon pediatric dentistry. Well, as soon as I entered the clinic, I asked the lady at the reception about my appointment. She did not listen to me and was taking forever to confirm my appointment. I sat there for half hour to get my appointment but it is of no use. The staff is not co-operative at all and the doctor performed the stage 1 of the root canal without my prior information. And, a root canal for a toothache? I am totally disgusted with their behavior and services. I did not like the Dr. Kwon pediatric’s services at all.
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ID
#1021071 Review #1021071 is a subjective opinion of poster.
Service
Kwon Pediatric Dentistry Dental Service
Reason of review
Poor customer service

Parent's BEWARE...

This office cares very little about the health of your child's teeth. They want to sell you as many x-rays, and whatever other procedures they can "sell" you.The dentist apparently has pressured his staff into being sales agents. You bring your child in for one thing, and clearly you know that you just had x-rays on a tooth 3 months ago, and the dentist has already told you what needs to be done for that tooth that has a cavity (needs extracting). But, he insist that he needs another x-ray to look at the same tooth that he said that should be taken out 3 months ago. Months prior to that, I visited the officfe, and again I was pressured into x-rays! I swear every time I take my daughter to this office, he needs more x-rays! I don't think I've ever been in the office, and not have needed x-rays. If you go to this office, you are asking for a headache. Taking your child to the dentist shouldn't be stressful. You don't have time to mentally to think about one thing to the next, because you are constantly being pressured into getting something else done, that same day. And, you better have your method of payment ready to go right then and there, or else....Debbie will come from the back and bully you!!! A office that is all about making money, will never be succesful. Exposing children to unnecessary x-ray/radiation is never the best course of action. This office gives out x-rays, like candy. The dentist doesn't seem to want to avoid taking x-rays EVER!!! Clearly, he didn't learn much about prescribing unnecessary x-rays in Dental School. He and his staff just don't CARE!!! Point Blank!' He lures the parents and the children in with the video games, the nice office, and the cheap toys in the toy box. Don't Fall For The TRAP!!!
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ID
#375971 Review #375971 is a subjective opinion of poster.
Location
Stone Mountain, Georgia

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