Sons H

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Verified Buyer

Ordered 08/13/23 #714422 Round Hallway Recessed spot light

Kwoking - Ordered 08/13/23 #714422 Round Hallway Recessed spot light
I placed an order on August 13, 2023 Round Hallway Recessed Spot light for $21.12 and I havent received my merchandise the item # is 22149****. When will I expect to recent order?
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Loss:
$21
Pros:
  • Interested in a product
Cons:
  • Slow at delivering what was paid for

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Columbus, Ohio

I feel like I've been scammed

The company Hainshow poped up on my Facebook account when I was looking for cheap large outside dog kennels I found one through this company placed my order and still haven't received my merchandise nor have I gotten a tracking number nothing. I can't get in contact with them. After spending $91 . What do I do
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Alixandra S

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Verified Buyer
|

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Verified Reviewer

DO NOT SHOP HERE - They send incorrect items and do not allow refunds for them

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Kwoking - DO NOT SHOP HERE - They send incorrect items and do not allow refunds for them
Kwoking - DO NOT SHOP HERE - They send incorrect items and do not allow refunds for them - Image 2
Kwoking - DO NOT SHOP HERE - They send incorrect items and do not allow refunds for them - Image 3
Kwoking - DO NOT SHOP HERE - They send incorrect items and do not allow refunds for them - Image 4

I purchased a $100 light fitting from them because the specifications said it took GU10 bulbs. After paying our electrician $225 to install it, much back and forth with the seller, multiple photos and many purchased bulbs (approx $315 with proof of purchases) that still do not fit - the seller has finally advised that the correct bulbs the fitting takes are E27 from G45 to G50.

These bulbs are not available in the smart lighting line that we use throughout our home and we would not have purchased the fitting and paid to have it installed if this was the case. We have requested a credit of $100 AUD for the inconvenience caused along with the fact that we never would have bought the fitting if the website had listed the correct specifications in the first place.

We were denied this request and have raised a PayPal dispute. So disgusted with the service and lack of appreciation for accurate specifications when selling items on their website.

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Loss:
$550
Cons:
  • Refund policy
  • Incorrect information
  • Misleading

Preferred solution: Full refund

User's recommendation: Do not shop here

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Edmonton, Alberta

Mad sent wrong thing

Kwoking - Mad sent wrong thing
Kwoking - Mad sent wrong thing - Image 2
Kwoking - Mad sent wrong thing - Image 3
Kwoking - Mad sent wrong thing - Image 4
I need a rectangular one sent to my so. Who ordered for me you sent one oval and one rectangular one to Ryan Suvanto Leduc Alberta! He ordered it for me Carol Suvanto 780 967**** Onoway Alberta Canada
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Anonymous

NEVER BUY FROM THIS COMPANY.

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NEVER BUY FROM THIS COMPANY. I bought a light that arrived damaged. Worst is that it is not CE certified and should not be sold in the UK or EU. The manual/safety instructions aren't legal for the UK also. They use the return item and get refund trick - however you need to return to China. Light was also the worst quality product I've ever bought
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User's recommendation: NEVER BUY FROM THIS COMPANY.

Joana P Dle

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Aubagne, Provence-Alpes-Cote Dazur

Problème commande

Bonjour jai effectué une commande sur votre site mais je nai pas reçu de mail de confirmation et je nai aucune nouvelle du suivi de commande pourtant la somme a bien été prélevée sur mon compte bancaire . Merci de me donner une réponse le plus rapidement possible bonne journée
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Preferred solution: Let the company propose a solution

Wendy G Xfp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible product

Very misleading photo, cheap product, no refund. Do not buy from this company. Terrible customer service.
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Loss:
$421
Cons:
  • Scam photos
  • Terrible product

Preferred solution: Full refund

User's recommendation: Do not buy!!

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Vancouver, British Columbia

I have not received any answer from the company Kowking

Kwoking - I have not received any answer from the company Kowking
Kwoking - I have not received any answer from the company Kowking - Image 2
After putting in my order I asked for confirmation of my order and an approximation of when I would receive it. I have heard nothing from them and I now wonder if it was a scam.
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User's recommendation: Don't buy anything from this company

Anonymous
map-marker Crescent City, California

Price reduction and no merchandise received

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I ordered a light the fish ceiling light he shouldve been here a month ago and at this time it has come down $100 in price so if you cant get the credit to me of $100 I want to return it because I have not received it and it doesnt even show when it will ship out 288470****03 From Cal Schmidt 775-342-****
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Kate O

Very poor service and no resolution

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Ordered a product. Very cheap and unusable once received. Attempted to contact them over 2 months. No response from support email after 4 attempts and multiple chat conversations only referred me back to email. At one point I was told i would be contacted within 30 minutes and never was.
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Cons:
  • Cheap
  • Poor communication
  • Absent customer service

Preferred solution: Return and refund

User's recommendation: Do not purchase anything from this company

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