Skip to content
Kutxabank

Kutxabank

portal.kutxabank.es
What is your customer experience with Kutxabank?

Kutxabank Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Kutxabank has 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral. Kutxabank reviews mention an attempted fraud using the bank name and email communications with the bank and authorities.

Key Takeaways for Future Customers

  • If you see suspected fraud, notify Kutxabank and consider contacting police promptly.
  • Expect limited review volume and neutral overall sentiment when researching Kutxabank reviews.
  • Communications in these cases occurred by email, so keep records of messages.

Negative Feedback / Risk Areas

  • Reports of attempted impersonation and fraud using the bank name are present.
  • Few reviews available limits visibility into customer complaints and service patterns.

Positive Feedback

Issue reported was closed after police involvement and assistance was acknowledged in follow-up emails.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Franz F Nlq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Information to Kutxa

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Aug 19, 2024

I wrote an email to Kutxa to inform them that somebody tries to make money using their bank nameThis was 3 weeks ago, for me all actions are closed

Updated by user Aug 19, 2024

I wrote an email to Kutxa to inform them that somebody tries to make money using their bank nameThis was 3 weeks ago, for me all actions are closed

Original review Aug 19, 2024

I wrote an email to Kutxa to inform them that somebody tries to make money using their bank name

This was 3 weeks ago, for me all actions are closed

Regards Franz

View full review
Franz F Nlq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Answer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The email forwarding to Kutxa is no longer important.
  • - They were not Kutxa employees and tried to use the Kutxa name for money, and police stopped them.

Hello,

Some days ago, I asked you to forward an email to Kutxa. It's not important anymore. I'm sure the people I was in conversation with were not employees of Kutxa. They tried to get money under the name of Kutxa. A message to the police stopped their activities.

Thank you for your assistance.

Regards.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article