Kurt Muller horrible product experience

I purchased jeans from Kurtmuller.com and what a big mistake! Apparently they are designer jeans at kurt muller but they are the equivalent of something you can buy from the market for about £10 not £50 like they are at Kurt Muller. For an item of clothing described as "designer" I am disappointed at the quality which is very poor. The thread where the pocket meets the left side of the jeans ripped when i put my wallet in the pocket, surely a pair of jeans will last longer than someone putting a wallet into the pocket, this is what a pocket is designed for no ? I have submitted a request for a refund but no one from kurtmuller has replied, i would be happy to exchange for another pair to give them a second chance but with no reply what can i do.
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ID
#426739 Review #426739 is a subjective opinion of poster.
Loss
$50

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