Thomas F Zpe

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Verified Reviewer
| map-marker Linden, New Jersey

Status of order #10225, October 7, 2022

Can' t get any information on this order. Time to cancel? Product never shipped and could not get response from customer service
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User's recommendation: Don't use this manufacturer

Steven W Hkv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible customer service

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Paid for a brace and it never showed up. Contacted the company several times by email...no response. The braces are good, but shopping should not be russian roulette
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Loss:
$20

Preferred solution: Deliver product or service ordered

User's recommendation: Shop somewhere else

Nancy O Dfr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Hartford, Connecticut

Where is my order # 10040

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I have tried a previous email in which the link on your page did not work. I tried the chat option and got sent to an email service that charges a fee. TOo MUCH TECHNOLOGY. How about some basic customer service. Your product that I am purchasing is good, I would have said great, but I can't even find out when I am going to receive it. Very poor salesmanship in an economy that's faultering.
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Preferred solution: Deliver product or service ordered

User's recommendation: Unsure if I will have a positive experience at this point in time.

Richard L Nrp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This company product was never delivered

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This company product was never delivered. Here is a response quote from the company rep Colin Coons "You can go ahead and dispute it"..."Enjoy wasting your time doing that." Worst customer service there is with no phone number either, complete scam. Treating a limited income severely disabled person in pain like this is a real low life thing to do.
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Loss:
$80

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid this company or any with no phone number to track and no real physical address.

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