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Verified Reviewer New Reviewer

Status of order #10225, October 7, 2022

Can' t get any information on this order. Time to cancel? Product never shipped and could not get response from customer service

User's recommendation: Don't use this manufacturer.

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ID
#4106516 Review #4106516 is a subjective opinion of poster.
Location
Linden, New Jersey

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Verified Reviewer New Reviewer

Terrible customer service

1.0
Paid for a brace and it never showed up. Contacted the company several times by email...no response. The braces are good, but shopping should not be russian roulette

User's recommendation: Shop somewhere else.

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ID
#3992530 Review #3992530 is a subjective opinion of poster.
Loss
$20
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

Where is my order # 10040

2.7
I have tried a previous email in which the link on your page did not work. I tried the chat option and got sent to an email service that charges a fee. TOo MUCH TECHNOLOGY. How about some basic customer service. Your product that I am purchasing is good, I would have said great, but I can't even find out when I am going to receive it. Very poor salesmanship in an economy that's faultering.

User's recommendation: Unsure if I will have a positive experience at this point in time.

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#3677091 Review #3677091 is a subjective opinion of poster.
Location
West Hartford, Connecticut
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

This company product was never delivered

1.0
This company product was never delivered. Here is a response quote from the company rep Colin Coons "You can go ahead and dispute it"..."Enjoy wasting your time doing that." Worst customer service there is with no phone number either, complete scam. Treating a limited income severely disabled person in pain like this is a real low life thing to do.

User's recommendation: Avoid this company or any with no phone number to track and no real physical address.

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#3355028 Review #3355028 is a subjective opinion of poster.
Loss
$80
Preferred solution
Deliver product or service ordered

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