Kunes Auto Group
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WONT HONOR ONLINE PRICE, FRADULENT ODOMETER READING
- - 3-9-2019: Bought from Kunes for $20,570; online price $3,581 less; refund denied.
- - Odometer 38,837 at purchase; now 34,014; manager unreachable.
I have two issues with the car I bought. First, on 3-9-2019 I purchased a vehicle from Kunes Country Auto.
I paid $20570.00 for the car. The next day I Googled the VIN number to the car and it came up advertised on their website for $3581.00 less than they charged me. I called and spoke to a gentleman about this issue and he informed me that their computers have a "glitch" in them and the online price was wrong. He told me they would not refund me the difference.
Second, the ODOMETER DISCLOSURE STATEMENT states that the car had 38837 miles on it when I bought it, but as of today, March 11th, the odometer reads 34014 miles.
I did try to call Kunes again today, a receptionist answered and transferred me to the manager, but there was no answer, so I called back two more times but not even the receptionist would answer the phone. I have been wrongly charged, and have a fraudulent odometer reading, and I can't get them to communicate with me.
Los Angeles, California
Terrible dealership
- - The dealership was unhelpful and caused stress with the paperwork.
- - They lack knowledge about cars, trade-ins, and how to do their job.
the dealership was so *** and did not know anything about how to process paperwork to purchase a vehicle causing extreme stress to the buyer. the dealership has no knowledge about cars, trade-ins or how to do their job.
I should not have to do their job for them. This dealership should not be in business! I have worked at dealerships in the past and I could do their job for them blind.
No one at this dealership should have a job or be in business. Beware of this company
Preferred solution: Let the company propose a solution
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So sorry I did not see this prior to purchase.