Unclaimed
Kuhio Ford Reviews
38
CLAIMED LOSSES
1
TOTAL REVIEW
New Reviewer
Ford poor customer service poor product reliability
Loyal customer with timely maintenance on Ford F-150. Cam timing off , engine sludge, electric windows front and back needed new motors. $9000 Transmission problems had transmission Redone $3,000 80k miles new engine , new transmission 3 years Later engine acted up so I took it in For diagnostics ... $3,600 for solenoid Replacement , brakes, ball joint. Called them after three days, customer service says mechanic is having a hard time putting the motor head back. Week and a half after I pick my truck up heading home, service light comes on and my engine starts to miss and stutter. Immediately called Ford up and said I need to take the car in somethings wrong. I get home , park my truck , get up the next day truck won’t start????? I just paid $3,600 to get it repaired. Had to tow it which cost me additional $200 dollars. Ask for a loaner, all taken. Called to check on it and I get the “ Oh I’m sorry your service person is busy right now , I’ll have her call you back. That was two days ago no call back no update. Meanwhile it’s Friday’s afternoon and closing time has past. I guess I’ll have to wait till Monday. I’ll never buy a Ford again. The dealership and repair Techs are so untrained in customer service and Mechanic know how it’s just a matter of time till it catches up and realize why Ford has all these bad reviews.
1 comment
ID
Location
Lihue, Hawaii
Cons
- Customer service after have this know problem
- In correct quotations on estimated cost and repair
- Customer service and lack of mechanic knowledge
Reason of review
Poor customer service
Loss
$38
Preferred solution
Let the company propose a solution
Companies Similar to Kuhio Ford
Rev Group
13 Reviews
“Main slideout won't operate on 2016 fleetwood discovery 40g, need help!! Need wiring diagram, locks will...“
Ford India
12 Reviews
“Iam an owner of Ford ecosport Titanium AT 1.5 L, purchased in Feb 2020 still under warranty. Recently I...“
Worldwide Preowned
12 Reviews
“Flew out too buy a truck , truck was about to blow up say my at home mechanic take it for what it’s...“
Bangor Car Care
9 Reviews
“Long story short I bought the car of my dreams from here, that was until it blew up I was in a coma for...“
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Kuhio Ford
That's a shame when you pay that much money for poor designed vehicles and so called certified Ford techs that don't do there job right. I'm just waiting for the day when it finally catches Ford up and we can finally feel justice has been done to a company that I think is riding their reputation of a old company but not producing quality anymore.
Also they won't make it right after they have sold you the vehicle and just rely on a dealership to bale them out of the problem they sold you. In the end you are just stuck with a vehicle you can't sale hardly and bitter towards Ford forever and a constant reminder of It every time you ride down the road and see Fords.