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Late received motorcycles that have been sent from alor setar to mentakab from 12/8 until now

1.4
Ktm Distribution - Late received motorcycles that have been sent from alor setar to mentakab from 12/8 until now
On 12/8 my friend handed over my motorcycle to azhar aka art 019457**** who works at kkp langkawi trading company to be sent to mentakab.. But until today 23/8 I have not received any calls from ktm mentakab to pick up my motorcycle.. I have made a call to ktm alor setar and mentakab.. The answer I received was that the vehicle was sent on wednesday 18/8 and the answer was that the truck carrying my motorcycle was damaged, what was promised that on saturday 21/8 I will received my motorcycle.. But, until today no calls were received from ktm.. Hopefully you should be more sensitive and more responsible in managing any customer items.

User's recommendation: hopefully..kTM is more sensitive in managing any items that are posted through the ktm company.

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#2821459 Review #2821459 is a subjective opinion of poster.
Pros
  • Travel convienent
  • Its advantages avoid road congestion
Preferred solution
Deliver product or service ordered

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Worst service

1.6
Ktm Distribution - Worst service
Before giving my rc bike to showroom, it's in good condition, after my bike serviced in kolathur khivraj ktm service, i don't know what they did to my bike, side stand sensor stopped working after service, few days later inside fuel pump started leaked, now my bike is not as good after serviced in kolathur khivraj ktm, I have changed my fuel pump for 5k in other service shop, even my sensor not working after that, I have driven my bike under 5,000kms from the date of purchase, this is very wrost experience from ktm service, after the complain feed back they have done something with my bike I'm 100 sure, therefore I have decided never I'll give my bike service in any ktm service center

User's recommendation: Never to do service in ktm service center.

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#2516820 Review #2516820 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
Loss
$6500
Preferred solution
Full refund
New Reviewer

Parcel has not arrived from kelantan shipped 13/4/21 has not arrived

1.0
Still awaiting for 1 parcel to be delivered to my Address. Parcel was shipped from kelantan on 13/4/21
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#2505768 Review #2505768 is a subjective opinion of poster.
Loss
$130
Preferred solution
Deliver product or service ordered
New Reviewer

Urgent To check on My parcel no 10400****

1.0
No one answer.Please inform me the status of My parcel.Its a urgent thing
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#2253882 Review #2253882 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Inquiry

2.6
Its my inquiry on registration. 1) My registration account is not ready yet. 2) Do you offer senior citizen rate? 3) Tried calling the phone numbers as listed on webpage but to no avail. Thank you. Khoo Boo Beng
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#2205069 Review #2205069 is a subjective opinion of poster.
Pros
  • Travel convienent
Preferred solution
Help my inquiry
New Reviewer

Saya nak tukar tarikh 25 Mac ke 22 mac 2020

saya di suruh bercuti kerana pejabat di tutup atas arahan kerana wabak corina 19. Tiket di beli dari Taiping ke Sg Buloh. Harap dapat matlumbalas secepat mungkin. saya call service center tidak berjawap
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#1827934 Review #1827934 is a subjective opinion of poster.
Location
Ipoh, Perak
Preferred solution
change date from 25 Mac to 22 Mac 2020
New Reviewer

Poor customer service

*** the customer service at Setia Jaya station. Don't know how to behave to the people, he was watching a movie and pissed of the people and treat them like dogs. Malay guy with no brains and poor mentality better change or not I'm gonna break him next time if I saw it again.!!!!
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#1749862 Review #1749862 is a subjective opinion of poster.
Location
Kuala Lumpur, Kuala Lumpur
Reason of review
Poor customer service
Preferred solution
Better change the office attitude

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