map-marker Los Angeles, California

They Cut their Kratom and lie to their customers.

There are so many reasons to give this company a negative feedback. First off, they lie, lie, lie. Second off, they DO cut their Kratom. They even admitted it to me (unknowingly to them). That is why all you people are complaining about their stuff seeming so low grade and cheap. It's because its not pure! It's cut with other inert plant material so they can stretch it out and make more money off all of us. My last order took a month to get to me. Even though they charged my credit card as soon as I placed the order. They didnt tell me they didnt have it in stock when I purchased... I had to wait until weeks passed by and I contacted them asking whats up? Then they make up excuses, um we cant get it just yet, etc. Then it comes finally, weak as *** (because they cut it with who knows what just so they could ship me out something). Dont trust what they write about their products on their website. Its not true! They just write whatever will sell the product, and that's what they do! Please, do not waste your time and money on them. Go somewhere else!! Anywhere else but here. They do not deserve the money ripping people off online like this. Youre in for a heartache and stress and a cheap product if you get roped into buying from KtBotanicals. 2013 review here. This is a recent experience. Read more:
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map-marker New York, New York

KT Botanicals......Buyer Beware

Be warned that once KT Botanicals gets your money it is very difficult to get a refund and they treat you with extreme disrespect. If they don't have a product in stock they will not tell you and keep your money until they receive that item back in stock. They stall for time by stating that the item has been shipped when it actually has NOT! They will send you a substitute item without asking you if you want it. KT Botanicals will only offer an exchange--not a refund and they have a strong tendency to respond to your email in a rude, disrespectful manner, dealing with you like you are a fool if you complain about one of their products. BUYER BEWARE!!
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I've purchased kratom and other products from KT Botanicals on many occasions and find their products to be good quality. Kratom quality can be hit or miss but I've never had any bad kratom from KTB and certainly not kratom that I thought was cut with anything other than kratom.

Its hard to run a business especially now that any unhappy customer can go online and say whatever they want about you and not be accountable for the validity of their statements.

I think KTB is a reliable source for quality kratom. 8)


People who act like addicts, respond belligerently to helpful staff, and attempt to extort money from this company are generally met with a "*** You" type attitude. I don't think anyone appreciates an addict, an ***, or an extortion artist. Perhaps your identity should be revealed along with a contact number since you have decided to go public, it would seem only fair to warn the world about you as well.

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